Parcels not collected
I've used DPD three times to send parcels from my Ebay sales. I've had problems with my parcels being collected from the pick up point twice. Not a great average. The first time I was told it was because my parcel was too big to go into the cage that the pickup shop used. My parcel was well within the size limits stated by DPD. It was a week before I could get a response from DPD and get it collected. The next time I used them, I used a different pick up point and my parcel was collected and delivered on time. The third time my parcel waited 3 days before it was collected because the driver kept refusing to take the quantity of parcels waiting for him. The depot eventually sent out a different driver to collect the parcels and mine was delivered next day but two days late.
6 January 2025
Unprompted review