Technical Advice
I let my somfy blind run out of battery, ended up re setting it, and then got myself a bit stuck when trying to re pair with the remote. Even out of warranty, Hillary’s arranged a call free of charge, with a technical expert, John Sandford. John was absolutely brilliant. He walked me through step by step, extremely patiently and clearly, and he helped me re programme the blinds and they’re now working perfectly again. I couldn’t make sense of all the step by step info online which wasn’t clear and sometimes contradictory. Safe to say I couldn’t have got this sorted without Hillary’s, more specifically John’s, help. Great service! You do get what you pay for.
16 December 2025
Unprompted review