pu3

Snel levering , top product

Good quality, very fast delivery

Fast delivery, fast response and polite after sales service, good packaging

Neat & fast. Good service

I STRONGLY advice not to purchase additional cost for the evening delivery, even if you get an email that the delivery will be sent at a certain date. Just wait they deliver your package, without paid an additional fee. The service is useless. Because if the delivery on the date that were agreed failed, you won't get any refund. I tried to contact postNL CS, but no one can help this problem. They gave only explanation and explanation and explanation. Which was soooo general, and understandable (as they are customer service).

It is less than 2e I know. But my package was for a gift for a friend that already flew overseas. So I don't have chance to give it to her because a FAILURE from postNL !!

My stuff was sent back to the store without further notice. I was whole day at home but there was no delivery as promised, but they wrote on their website that the good was delivered at that time. What a lie. Didn't expect that from one of biggest store in Netherlands. Never happened to me before that the store happily accepted the good "retour" without an agreement and knowledge from the buyer. I sent messages via FB to complaint. Yeah I only got excuses! Too bad. They sent me link to give them feedback, the link doesn't work!

Before this, I ordered few baby stuffs from the store. The shampoo did spill all over the place.