Marcelo Ferreira Moniz

Hello, Marcelo!

Thank you for your fantastic review! Serving customers like you is always a pleasure, and we’re thrilled to hear you had a great time at our casino.

We are so glad to know you experienced strong payouts, including achieving two maximum wins! It is fantastic that you are satisfied with the great withdrawal times. Your success and positive comments are what drive us to ensure every aspect of your visit is exceptional.

We can’t wait to welcome you back for another amazing experience!

Best wishes,
NineWin Team

Hi Marcelo,

We have sent you an email so we can resolve your issue. Apologies for any inconvenience caused.

Team Zilch 💚

Good Afternoon,

Thank you for taking the time to write this review, I can see from the policy details that we were unable to provide assistance under your breakdown cover as you were within 24 hours of the policy been taken out. when selecting a start date for cover online this limitation is advised and forms part of the terms and conditions.

We offered a paid service as we always look to offer assistance if someone isn't covered under their policy.

Kind regards

Mark