5 year member can't login or get password reset
I have been on this site for over 5 years, but on 9/15/2022, I logged in, completed a survey, then requested a reward. The request was for a $20 Target e-card to give my daughter because 9/16/2022 is her birthday. I received an email confirmation that I would receive the card via email within 24 hours. The following day when I tried to log in, it said my password was incorrect, and I have asked several times now for a reset, but haven't gotten one yet. I have checked my spam folder as well, not there. I don't think I will be able to receive my rewards to give my daughter today, which stinks. I know its only $20 bucks, but I raised 19 kids, and have grandkids now also, so I try to do what I can. Just strange that my password has been saved on this same laptop and worked fine at this site for 5+ years, until today. How does stuff like that happen?
16 September 2022
Unprompted review