Guyard92

Amazing quality and beautiful design. One model was too small for me but the exchange policy is super easy so I swamped it for one size up free of charge and it was perfect. Absolutely recommend.

Un souvenir extraordinaire avec la plus splendide vue sur la montagne. Des instructeurs au top qui vous guident avec pédagogie et vous proposent quelques figures pour plus de sensations uniquement si vous êtes à l’aise. Un très beau moment, un grand merci à toute l’équipe !
PS : ravie d’avoir pris la vidéo pour immortaliser ça.

Half of my items were missing. After contacting the customer service, they replied they'd look into it then no answer even after 5 emails and more than a week. Finally instead of sending the missing items they sent the whole order again, and I have to send back the extra myself. They did provide a return label after 6 more emails with no answer but they were to cheap to pay for a pick-up so I had to carry the parcel myself even thought its july and 36 degrees here. And even after insisting they absolutely refused to make a goodwill gesture like discount on my next order or credit at the store. Worst customer service I have ever seen.