Stacey

La atención es muy amena. Sara me ha ayudado mucho y ha hecho todo más fácil para mí! Gracias

Customer service does not exists. Made and order and an extra item that I ordered and paid for was missing. I tried to chat with them, no answer, I waited almost one hour. I have a screen shot of this! I emailed them, again no answer. I emailed again and again since May 22nd! They continue to ignore me!

I used to like this app but they have become greedy. I’m an evening shift worker and only get a weekday off every few months. I can only use these their services about 3 to 4 times a year and I didn’t mind paying the one time fee. Now they’ve removed that and only have a monthly fee which is useless to me. I tired to write to them and explain and they said “we feel our users will have a better experience with a monthly membership” compleatly ignoring what I had told them. I wrote back asking it be escalated and never heard back. Also newsflash to them, no one wants to go to a dinner with strangers every single week for months on end! That’s not how you make true meaningful friendships. Now if I want to go to one dinner I’d have to sign up for a monthly membership, so I’d basically be getting ripped off. Such a shame that they became snobs.

I used to like them a lot, but i realized they are just greedy and dont care about cutsomer satifaction. The App logged me out and when i logged back in, it erased my profile. I ordered 3 plates and then their customer service refused to put the 3 stamps in my account and it took them 2 weeks to reinstate my account. I asked for at least some compensation from them, and they refused. HORRIBLE customer service. There is nothing honest about them.

Poor customer service
And horrible policies. They don’t even deserve one star! They are awful! Can’t do a return without being charged and they refuse to offer a full refund.
I would never buy from them again! Horrible!

SCAM! deserves 0 stars!
They advertise as free and then hold your responses hostage unless you pay them. And not just some measly fee. They want you to sign up for a monthly membership for 35EUR and pay for one year upfront. That's 420Euros for one survey result! What garbage, who needs a monthly membership fee to a survey website? Their Customer support is garbage. Spoke to someone named Erick who claims he's a manager, the worst manager i have ever spoken to, not very good at his job! Survey Monkey you should be ashamed of yourselvs!

I had made an order a few months back and ordered size small. The items came, they were a little big but nothing too serious so I kept them. Quality is good but not excellent. I made another order a few weeks ago and ordered the same size. This time the items were too small (note, I am actually a littler smaller now than when I made the first order so the clothing should have been loose on me) which makes no sense. I contacted customer support and had to ask 2 times to make an exception for me not to pay return shipping as obviously their sizes aren’t universal with all their clothing. Finally I was given a one time exception and was told I’d be offered a return label. While I very much appreciate that, it should not be a one time exception. This is a woman’s clothing brand. They should know that every body is different and if you take 2 girls who wear the same size, one style may be flattering on one and not on the other. Considering that we can not try the clothing on before buying, HALARA should offer free return shipping all the time not as a one time exception especially at the prices they charge.
I thank customer service very much for giving me the return shipping but whoever makes these rules needs to rethink their business model. A lot of companies now understand that free returns is part of a good business practice.
Although I enjoyed my first order, im now hesitant to ever order again because if the clothing does not fit I’ll have to pay to have them returned, which is simply unfair.

Good coffee and I can’t move on with my day without it. They have very nice customer service too! Removing one star because their products are insanely expensive.

I had a really bad experience with them.
Made 2 orders #5217469 and #5217533. I only received one and the quality and size were not as described. They constantly ignored my requests for a refund. Never even gave me the “I’m sorry you feel that way” line. Even after asking for an apology. I don’t believe they are legitimate and do not recommend.

Stupid policies!
I was interested in an apartment and they told me I had to prove that I had been working in Spain for a full year. I told them I worked for my previous employer for 2 years but recently started a new and better paying job.

They said they couldn’t rent to me because I didn’t have a complete year of working in Spain. Even though I can prove that I have worked continuously for more than 2!
They even said “yes we know it’s a dumb rule” and “no this rules doesn’t confirm with us that people will pay rent” so why have it? They are being stupid and turning away good, honest people for no reason!

Awful company. just trust me on this one and go with ANYONE else!

Horrible! Dealing with them has been a nightmare! They mixed up 3 of my orders. Delivery is terrible and having them pick up a delivery that was their mistake has been hell. Customer service doesn't seem to care.
Never ever dealing with them again.