Julian

First time I heard about them. Definitely recommend their service! Price was better than booking directly with hotel and very good communication

This is my second experience with Baltresto and I couldn't recommend them anymore! From sales to customer care they are absolutely amazing. They have top quality products and at the best prices.
First I bought a barrel sauna and now a few years later I've just bought an ice tub.
Highly recommended!

Horrendous customer care and after sale service!!
Bought my 12 year old son his first ever pair of top end boots F50's for his upcoming football tournament in Italy where the whole family travelled to watch him and the team participate. This was over the Easter holiday weekend.
On the Easter Sunday whilst playing his first match the whole underside plastic strip which holds the studs came completely unstuck forcing him to leave the pitch and not able to finish playing the match. Easter Sunday so obviously no shops open to get him another pair for him to continue. We could not bare to watch him so distraught and after all the travelling and excitement for him, we had to figure out a solution. The only one was to stick the strip back with some super glue and allow him to continue for as long as they held up.
Before doing this I took pictures and immediately sent an email to prodirect together with the images and explained the situation we were in and openly told them what was done hoping they would totally understand the situation.
They get back to me saying that as I've tampered with the boots by super gluing them back they won't accept the return...
This is absolutely horrendous customer support and after sale service given the circumstances. Paid £230 for the boots and only used for one week. So much for Adidas quality control products and prodirect after sale service!!
Totally unacceptable!!

Never using Ecovia again!! Upon arrival they said they wouldn't let me take car unless I had my physical visa card. In the booking email it says booking has to be made in the card holders name and card details must be provided. I've booked on many occasions and they've accepted my phone to do this using NFC tag which has all my card details. Ecovia would not accept this and just left me stranded with my family at the airport!! Luckily OK mobility were kind enough to assist my needs and accepted my card details via mobile phone!

Really disappointed with my first experience using logitravel. At first they seemed really helpful and efficient to help us book a cruise. We talked about travel destinations for this year and options. After going through many different date options and itineraries (as we were limited due to other commitments) we came across what seemed a suitable choice. What we had not realised was that those travel dates were for the following year as they are all displayed together with this years dates. At no point did the agent point this out to us even tho it was known that we were looking at options for this year. He even helped us with transfers from airport, hotel etc. So now we have flights and hotel booked for 2024 but a cruise for 2025!!! I've tried to get assistance from them and they haven't even bothered to reply to my email or help us with solving this issue. Either way what ever I try to cancel I'm losing a lot of money and no support from them at all. This is totally unacceptable and I would have expected a more professional service!

Good service. Closest parking to airport

Absolutely love Revolut! Great service & even better customer care. Totally recommend it

Great customer care for Revolut premium members. Michael was very helpful & hopefully my problem will be solved promptly .

Great products with great communication & customer care.