Teresa Westwood

United Kingdom

Reviews

Review of Brastop


Rated 5 out of 5 stars

Swift and easy

Swift and easy shopping experience. Returns easy. Sadly they didn’t fit and because I am an awkward size it can make things difficult. But helpful and efficient. I will try again

17 August 2026
Unprompted review

Reply from Brastop

Hello,

We're delighted to hear that you found the shopping experience swift and easy, and that our returns process was straightforward. While we're sorry that the items weren't quite the right fit this time, we appreciate your kind words about our team's helpful and efficient service.

If you'd like any assistance before your next order, our team can be contacted by email or via the live chat on our website. We'll be more than happy to provide personalised fitting guidance and help you find the perfect fit.

Best wishes,

The Brastop Team

Review of Swift caravans, motorhomes & holiday homes


Rated 1 out of 5 stars

You ask to respond, how since you’ve ignored her email that we’ve sent you

Having responded to my one star review, thank you Swift – you have left me no method to contact you as we have been contacting you for the last 12 weeks via email via your portal. My supplier has been contacting you all to no avail if you could give me an email address that worked, I would be very very grateful. It’s good that you responded but you responded in a way that I cannot comply with because you’re telling me to do something I’ve been doing for the last 12 weeks and not yet I’ve had no response from you. and this seems to be the only way that you respond to any emails, et cetera 

13 August 2026
Unprompted review

Reply from Swift caravans, motorhomes & holiday homes

Hello Teresa

We are sorry you have experienced an issue your kitchen tap.

We have looked into your concerns and a member or our dedicated Customer Experience Team has contacted you today to discuss your case further.

Wishing you well.

Team Swift.

Review of InPost UK


Rated 3 out of 5 stars

Is this real?

Totally unsure how to write this company as I have had fantastic delivery from them and then all of a sudden Florenix sent something and I’m not even sure that it’s a genuine impost email. It said they’ve had many attempts of delivery but nothing is on my camera which is at the gate, the medication would’ve travelled in the van for numerous hot days as it’s been picked up by the courier and four days later still not delivered. Before you judge me in post, I’d check that this is a genuine email.

is heading... ^ V
Your parcel couldn'tbe delivered
It's heading back to your sender
FROM: Techlink Information Technology
PARCEL NO. JJD0002234587082425
Hi there,
We're sorry but your parcel is returning to Techlink Information Technology. If you need more information, please get in touch with them.
Use our app to track your parcel every step of the way
07:59
•i| 5G 96
Parcel info
READYTO COLLECT

I will be more than happy to amend this review. Should this be a scam?

24 July 2026

Reply from InPost UK

Hi Teresa, thank you for sharing your experience. Please ensure the email is genuine by checking the sender's address. If unsure, contact us at help@inpost.co.uk for verification. We hope to assist you promptly!

Review of Florenix


Rated 1 out of 5 stars

Totally untrustworthy in my opinion

We need a minus star category for companies like this. I have chased it up since it was going to be delivered, and apparently they are using InPost for deliveries. Not once as an attempted delivery being made as I have a camera at the gate, not at the door. I have had an impost delivery from elsewhere and the driver knew nothing despite the fact he works in our area.?????
I have asked for a refund full refund to no avail. I have had emails which have now stopped and I would love to take this further. Do not trust this company at all. according to the post updates it had been in a van for days and they had attempted deliveries numerous times yet nothing available on my camera.

11 August 2026
Unprompted review

Reply from Florenix

Hi Teresa,

We're very sorry to hear about your experience, and we understand how upsetting it must have been to wait for an order while seeing conflicting delivery updates.

We'd really appreciate the opportunity to look into your shipment and refund request personally. Please email us at support@florenix.com with the email address and order number used for your purchase, and I'll investigate the delivery history and your refund request and work toward getting this resolved as quickly as possible.

Warm regards,

Sarah
Customer Happiness Lead
Florenix

Review of leisurekingdom.co.uk


Rated 1 out of 5 stars

What Customer Service?

When we went to have a look from motorhome, we had fantastic service from a lady who answered every question we had showed us around and had time and patience with us. How things change when we went back to pick it up. The work that we had discussed with the previous person wasn’t done and couldn’t be done at this time yet they were still prepared to let us come and pick it up without telling us. When we had a problem, it meant we would have to take it back some miles leave it overnight or however long they want it and then go back for it. They didn’t even look at it whilst we’re there. The staff when we went back couldn’t get rid of as quick enough, And despite being told we have plenty of time with somebody who teaches us how to use everything in the van he couldn’t get rid of us quick enough either leaving other couple waiting also. They didn’t tell us we had an extended warranty and we’re letting us pay for a small problem with the van that we discovered after. We’ve since found another dealer who found that we did have an extended warranty and the work it’s needed doing that became apparent on the first habitation check that our New dealer insisted on doing before he took it on was a little worrying. Swift and not the best company for dealing with their warranties it has to be said and we weren’t told this either. The acquaintances that told us of their good experience have also changed their mind a little it’s a shame that a company with such a wonderful name that’s been around for years that’s people down so

10 August 2026
Unprompted review

Review of Swift caravans, motorhomes & holiday homes


Rated 1 out of 5 stars

What Customer Service?

Following a habitation check it was found that our tap was faulty on our swift 404 compact. Still under warranty. Our Engineer and ourselves have been trying to contact Zwift now for nearly 3 months if not longer with no response not even to the company working and replacing their parts. Absolute and utter rubbish company. The little things don’t seem to matter to them at all. And Customer Service is a query not a fact.

10 August 2026
Unprompted review

Reply from Swift caravans, motorhomes & holiday homes

Hello Teresa

We are sorry to learn you are experiencing an issue with your Swift.

We are eager to look into your concerns & have reached out to you requesting further information.

We look forward to hearing from you.

Team Swift.

Review of Popsy Clothing


Rated 5 out of 5 stars

Wonderful company

 Unique and different, well-made and “happy. British company And good refunds and returns program. Entirely online. Well worth looking at as they have something for every occasion. I love their tights which come as tight or leggings, different lengths, under pops which stop.’ chub rub.’ everything is unique. Their range is very large with everything from household items such as tea towels to bags, rucksack, and shoes. Delivery is prompt.

27 November 2025

Reply from Popsy Clothing

Hi Teresa 💗
Thank you very much for your wonderful review 💗
We really appreciate it & are thrilled you're happy with your recent purchases from us...so pleased to hear how much you love our hosiery collection too 💗
Thank you so much for your valuable feedback...it means such a lot 💗
Popsy x

Review of Halara


Rated 5 out of 5 stars

Well-made

Good fitting well-made clothing which is very comfortable. The skirt is probably not the right style for me but very useful and wearable. Will buy jeans next.

15 July 2026

Review of YuMOVE


Rated 5 out of 5 stars

Communication!

Communication, I know when it’s sent I know when it’s due to arrive I know when it’s due to be ordered! Once it’s got lost I was able to ring them up and I could pinpoint when it was sent! Never had a problem with the company at all

17 May 2026

Review of DPD UK


Rated 5 out of 5 stars

It’s wonderful when your delivery…

It’s wonderful when your delivery driver remains the same, and the young man is so polite, so helpful, And was smiling. Parcels were delivered spot on time, left at the top of the door exactly where we request them and then he checked. I was alright with them there. Such a wonderful change this last couple of years from deliveries we used to get and I am so pleased with the DPD., And especially this driver Dilpreet

27 February 2026

Review of YuMOVE

Review of Evri


Rated 1 out of 5 stars

A change, but not for the better

We had a wonderful delivery agent for some years. She left due to poor working conditions. The new delivery agent-and I realise he must be pushed for time et cetera has delivered for parcels to us. Three were put through the gate either pass through or thrown over gently according to a neighbour. The fourth one was left outside the gate only a small package containing Some tools for my husband. The three packages all had damaged goods which if he brought to the door I would’ve been able to tell immediately because they were large items that just crumpled when you picked up the package. The fourth item disappeared all the pictures taken have been of outside the gate, not on the property at all and yet it says left in safe place! It has got so bad in our area that our local village Facebook is even talking about it. Not one person has had a good word to say for the way the package has been delivered. Evri do not respond to any phone calls emails, messages through Facebook, et cetera I know it’s not necessary the company but belongs to the individual agent but six weeks in and we’re still getting broken deliveries and previously I didn’t have one damaged article, any package that was damaged was shown to us at the door if we were in! So sad but I’ve stopped using the companies now that use Evri
By the way, I’ve rang the number, email them et cetera as they ask you to without any response such a company is as bad as its agent. And I bet they don’t read these reviews. They just put a standard response.!!

29 September 2025
Unprompted review

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky

Review of Company Shop


Rated 5 out of 5 stars

It was a pleasure to visit the Dudley…

It was a pleasure to visit the Dudley store. The staff working hard at replenishing the shelves not made easy by the shop is pushing in between them. Having said that they remained extremely pleasant and helpful. The food is all top quality no damage packaging in the cold food section. The freezers were all full of appetising foods not damaged. Wide selection in all departments. The gentleman who service on reception was extreme, pleasant helpful and made us smile.

15 October 2025
Unprompted review

Review of Popsy Clothing


Rated 5 out of 5 stars

Worry free shopping

Worry free shopping! Once you know the style you like, you know that what you buy will fit. Comfortable to wear. Smart and unique to look at. This is not fast fashion as you never want to get rid of them. Popsy clothing is forever! Tights ect fit well. Sizes are accurate. Shoes are comfortable even for me who have 2 totally different sized feet. The straps hold the shoe well. So many different styles and materials. There is something for everyone! And free alterations if it’s done before it’s sent out!

20 August 2025

Reply from Popsy Clothing

Hi Teresa
Thank you very much for your wonderful review 💗
We really appreciate it & are thrilled you love your recent purchases from us & our alterations service 💗
Thank you so much for your feedback...it means a lot 💗
Popsy x

Review of YuMOVE


Rated 5 out of 5 stars

We have gone from having all the dogs…

We have gone from having all the dogs happy move, especially getting down stairs. she looks bad, she didn’t really want to move around and her walk and become very short as she turned around to come home. Over six weeks she really got a lot worse and then we started to move. She’s not a bright happy dog, able to move without pain or apparently so as she’s running around at her own volition is all attentive and her eyes are bright Thank you.

22 April 2025

Review of Popsy Clothing


Rated 5 out of 5 stars

Not only do these clothes look good…

Not only do these clothes look good they are so easy to wear. Easy to match stuff up and comfortable in design.

27 May 2025

Reply from Popsy Clothing

Hi Teresa
Thank you very much for your great review & feedback 💗
We're delighted to hear that you're pleased with your recent purchases 💗
Thank you 💗
Popsy x

Review of Regatta


Rated 5 out of 5 stars

New walking shoes- fantastic

New walking shoes arrived in super quick time. We haven’t had any wet weather yet, but they are comfortable and easy to wear. A very happy with this purchase and extremely happy with the price.

1 April 2025

Review of YuMOVE


Rated 5 out of 5 stars

What a fantastic product

What a fantastic product! A dog has got a whole new life. She’s gone from being an achy depressed girl to bouncing around like a spring chicken! We’ve had problems with the delivery but it has been sorted out by the company and sorted out promptly I’m very well. Last two months have been fantastic.

26 February 2025
Unprompted review

Review of Weird Fish


Rated 4 out of 5 stars

Discount code problem, but the clothes are wonderful

I have been wearing weird fish clothes for a long time, I love them. They are comfortable to wear and although now I’m older the dresses are a little short there are other items which I do adore. My grip isn’t with the clothing but I found a good offer for 50% off on Black Friday. When I tried to apply it online, it was not accepted so I sent photographs to the company who said that they couldn’t see this offer! I then sent an enlarged photograph so it was readable and now they haven’t responded. It is not about the clothing it is about the Customer Service which to be honest has put me off buying anything else.
I have now seen a satisfactory response, but one where they will return the when he owed by the code. Unfortunately, like a lot of other people I would have to do this only when I could speak to somebody. To be fair to weird fish, the code may not be genuine from them. I knew the one I had was. And I can understand that they are willing to return the money. This is a very good gesture, but the reason I didn’t order was because the code wasn’t accepted and like a lot of other people I will only buy it if I can buy it upfront. I will only buy what I can afford. But I have increased the stars because they have been very good at responding and I do love their clothes.

6 December 2024
Unprompted review

Reply from Weird Fish

Hi Teresa, thanks for your review. The screenshot provided was very small, therefore we asked for a better view. The Black Friday offer was already applied with an additional discount. We did also offer to refund the discount code on the order but no order number has been provided. We have responded to your latest email. Thanks, Weird Fish

Review of Stand4 Socks


Rated 5 out of 5 stars

Happy buyer

Having eventually received a response I have to say I am very pleased with the outcome. I used the contact at the foot of the web page, which apparently was not received. The socks have been replaced- hopefully in time to give to the intended recipient before he leaves the country. They only have a team of four working so I am more than happy to have a resolution.
The socks arrived in a terrible condition and I did give you a chance to reply to this and sent you an email straight away to which I’ve had no reply. They were literally dirty and I did have pictures which I sent to yourselveI. I’ve been buying socks as gifts for three years and they’ve always arrived in a lovely condition previously.

3 December 2024

Reply from Stand4 Socks

Hi Teresa,

Thank you for giving us the opportunity to make it up to you! #Sockon