Excellent and fruitful chat exchange with Ahmet, a real person
Ahmet was the agent I was referred to by the virtual assistant. What follows is some of the conversation.
ME: I made a booking for my son and his fiancée. But I now see that I had mispelled her name and would like to correct it so that she will not have a problem boarding her flights on Easyjet and Air Maroc
18:08
(I gave the agent the correct spelling of the passenger)
AHMET: I understand, okay then we will check on this with both airlines and we will be informing you via email for this
18:11
ME: Thank you so very much. Do you think the problem can be solved?
18:11
AHMET: you are welcome, yes it should be possible but we will firstly check for this
18:14