I bought a refurbished iphone mini12…
I bought a refurbished iphone mini12 less than a year ago and I had a lot of problems, including but not limited to:
- the headphones plug stopped working soon after purchase
- uber blocked my account for a while saying that my device had been flagged
- I agreed to substituting the battery with a new one, which after less than a year lasts less than half a day with moderate usage
What I most disliked was the customer support. I had to go through several rounds of AI which asked me for an overwhelming amount of supporting evidence(photos, videos, additional info..), to end up with a real human who ignored all of the previous conversation and just told me that the battery warranty was three months and I could replace it at my own expense.
I was very annoying to waste all this time for nothing
Reply from CertiDeal