United Kingdom
Review of Carlton Leisure
Awful company, avoid like the plague! Provide very little information, didnt even provide airlinemy flight was booked with-left me having to trawl through and vontact numerousairlines to find info myself! The online agents simply do not respond after initial 'hello, how can we help' and the help via email is abysmal, simply ignoring questions asked and replying in gibberish... worst travel experience I ever had!
Review of Energy Ombudsman
Really poor service, just apologists for the corrupt energy sector...shameful frankly
Reply from Energy Ombudsman
Hello Carl, we're sorry to hear that you have not had a positive experience when using our services. Our team take great care in ensuring that all evidence and information is considered and that the outcome is fair and reflective of the dispute. If you have any questions or concerns then please don't hesitate to contact us directly and a member of our team will be happy to help. Thank you
Review of Summerandlola
Some of the rudest staff I've ever encountered! My partner enquired if they do wedding packages, was snapped at by the obnoxious owner...rude, incompetent, and can guarantee their hair cutting abilities are awful on back of such a crap attitude!!!! Avoid these morons
Review of allriot.com
Awful company, claim they've dispatched goods, then weeks later inform you they haven't actually done so...borderline fraudulent...avoid
Reply from allriot.com
Company owner here. The customer is correct, and I remember this order clearly. We had an internal miscommunication which meant customer support (in other words, me) genuinely believed the order had been dispatched when it hadn’t. As soon as I realised the mistake, I apologised and refunded the order immediately.
I couldn’t help noticing that all 10 of this gentleman’s Trustpilot reviews are 1 star. That is quite the streak. I’m genuinely sorry we added to your list rather than providing a rare moment of relief. Since this experience we have improved our processes significantly, and perhaps one day we will be fortunate enough to witness your first 2 star rating.
Note to customers: I do not wish to make light of shipping delays. They matter, especially when gifts are involved, and we are always working to improve our systems. If you ever experience a delay, please reach out. We are always happy to help.
And if you are worried about a parcel arriving on time, please contact us. In the 13 years since I started the company, we have never charged extra for a shipping upgrade.
Review of HSL
Discrimination on highest level from these racist ***** horrible vompany who claim foreigners aren't allowed to use their app...beyond the pale when a company in a country that paints itself as non discriminatory carries out this kind of BS!!!
Review of ScottishPower
Everything is wrong with this company...impossible to contact..never answer phone, waited 3 weeks for reply via social media, and their online chat feature...Well one message to apologise for the delay in responding, that was 36 hours ago...still waiting for an actual response to my problem! Have an open complaint, but I'm only party interested in sorting it out...shocking customer service, one of worst companies I ever had misfortune to have to deal with..should simply be closed down!
Review of Ryanair
Awful company..zero customer service... they literally take your money and then don't fly you anywhere..then call you unprofessional for daring to complain..should be closed down
Review of Parcel2Go
Reply from Parcel2Go
Good morning Carl,
Thank you for taking the time to leave your review. I’m so sorry to hear that you're unhappy with the service, and we'd like to see what we can do to help.
I would advise making contact via Live Help via our website, which is available 24/7, where one of our agents will be able to advise further.
https://www.parcel2go.com/help-centre/livechat
You will be passed to a bot named Ellie, who is designed to assist customers. However, if you would prefer to speak to an agent, you can simply ask for Live Chat, and you will be passed to an agent straight away.
Thanks,
Steph
Parcel2Go Customer Services
Review of Amazon.co.uk
It seems amazon has discovered a new way to make money, blocking accounts and sending an otp code for access, that they never actually send!! Then expecting customers to make international calls even though they have offices in my country... Amazon are basically scammers and can F! oFF Beyond useless and I will never use them again!
Review of Hermes Europe
Why does anyone use this awful company still...? Thieves, liars and damned incompetence rules at hermes.. They honestly don't care who or how many they rip off.. Hermes you are a disgrace!!