Ems

I have shopped with Loaded several times and I always get what I paid for. The keys are immediate and the one time my key didn't work they fixed the problem with minimal fuss.
Very happy with Loaded.

Great prices and items were delivered really quickly. Very happy.

I've had a subscription for over a year and never won anything.

Delivery took way longer than the estimate. There were missing pieces, broken pieces, and stuff that just doesn't make sense. Very low quality.

I've shopped here many times and never had any problems. Would use again.

Since they changed hands they have really gone downhill. I now use an independent tyre place.

Like other people we received a letter saying they wanted to make an offer on our house. After contacting them it quickly became apparent that this wasn't the case.
The person I spoke to kept insisting that using them as our estate agent was the best option for us. I was already in a contract with another agent and only responded to the letter I had received as I wanted to sell quickly and was willing to accept a lower cash offer.

On the first call they valued our house in line with what our bank and estate agent quoted and said if they did buy our house they would only pay 80% for it.
On the second call they valued our house at £30,000 less than anyone else and said if they made an offer they would only pay 75%.. you see where this is going. They kept pushing the estate agent angle telling me this was the way to get the best offer. I made it very clear I was only interested in an offer from them like they had stated in their original contact. They said they would call me back with a price and I never heard from them again. I've emailed twice with no response.
A very disappointing experience and a lot of my time wasted.

I've brought from here several times and I've never had any problems with my purchases

Paid extra for guaranteed delivery and it wasn't delivered.

Everything went perfect. I've used them repeatedly and will continue to do so.

The 'continue writing' feature doesn't work for me. It simply provides a brief breakdown of what I wrote. Support couldn't help. Useless.

I booked a collection within one hour at 615pm. My order was not ready till 1215 the next day. When I went to the store they asked if I remembered what I had ordered as they didn't know... I would not use this store again.

The $29 subscribed service does not provide the same options as the free trial. You will have to get the $59 service. I don't think the $29 is worth it and the $59 is too expensive for me. Wish this had been made clearer during the trial.

Absolute trash. Every night my internet stops working for about two hours. I have emailed them 3 times about this. The one reply I have had so far, they address everything that could possibly go wrong with the internet except for the fact that I do not have it. I am connected but the connection has no internet.

Though I never complained about Wi-Fi they felt the need to tell me the following. This is a direct quote from their email.
'As a service provider we do not guarantee a wireless connection'

I want to cancel but as they refuse to acknowledge there is any problem, they charge £16 per month for the remainder of my contract. 11 months...

My main reason for the two stars is the terribly slow support. It will take days, if not weeks to get a reply.

This is made worse by the fact that there are so many issues with the server. Most recently I have had to contact support because newly created subdomains are not linking to actual subdomain folders and no data shows.

I would leave but when I tried to cancel during the 90 day refund period, I contacted support who did not answer until after the 90 days was up :-s

Have already had three apology emails from them this year. It isn't because I have complained but an automated email that is sent when they fail their own standards...
Update - To be clear I have had this email every month after waiting too long to get my prescription each time.

We had to wait over a week for an appointment. The crack in the glass growing every day. It was very unsettling. When our appointment came the guy we dealt with was very rude and had ordered the wrong glass.
He said someone would be in touch but no one called. We had to ring up the complainant line to find out what was going on. The lady was very helpful and polite. Our new glass had been ordered but the rude guy hadn't called us to let us know.
The new fitting took another week but they arranged it to be done at our house which was much more convenient.

Super easy to book and the guys are always really great here.

Though the service is easy to set up and use it is a lot of bother to actually get my prescription. It usually takes at least ten days to get and sometimes more. They send emails apologizing but that's not much use to me.