Christofer-Dedavid

Australia

Reviews

Review of The Hoyts Group


Rated 3 out of 5 stars

Cinemas are great, but eVouchers really bad

Cinemas are great. But the eVoucher system is really bad. Online system is too difficult to use. I can't redeem the vouchers I paid for. I thought buying vouchers was easier as I could buy many vouchers in one go, and just keep using them. Isn't this better for them also?
But no, sad to say, it's much more difficult :-(

6 December 2024
Unprompted review

Review of Vodien Internet Solutions Pte Ltd


Rated 2 out of 5 stars

I would never recommend this hosting…

I would never recommend this hosting provider. We were forced into it because another company was bought out by them.
They have connections with Crazy Domains. They appear to love doing things on the cheap.
If you want to spend a lot of time with Level 1- support, repeating your self over and over, then be my guest, use their services.
Just too much to get into in this one review, there is so much that has gone wrong and wasted so much time.
The best one -- the "Migration Team".... they moved all websites and apps, database, etc. Then switched the DNS while we were working, during normal business hours. :-o We ended up with fresh data in 2 separate databases!! :-(

10 August 2020
Unprompted review

Reply from Vodien Internet Solutions Pte Ltd

Hello Christoper,

We apologize for the inconvenience that this may have caused you. It is never our intention to make you feel that way.

I have checked your account and found out that the your VPS account was not yet migrated to Vodien. It is still hosted under Quadra Hosting. The downtime experienced on the account was due to the issue on the nimble storage in which the resolution to fix the issue took longer than expected.

This has been resolved already and long term fix was also applied along with safety precautions to make sure that this incident will not happen again in the future.

If there is anything else we can do, you may send us your response to the last email we sent. Once again, we send our apologies for the inconvenience.

Stay safe.

Von D
Online Review Manager

Review of Hostinger


Rated 4 out of 5 stars

Random WordPress page load times…

Purchased 3 Priority Support in advance. Support people are very nice, professional, always helpful and lead to solving the problem, almost always solved without having to escalate.
Like most low cost hosting, it usually starts off good, then for unexplained reasons, more and more issues start to arise.
Been using Hostinger for 12 months now, since August 2019. I'd still recommend Hostinger, and definitely recommend it above other low cost options like HostGator and the like.
hPanel is becoming slower and slower, takes a long time to load pages. As a techie, speed is priority, 5 or more seconds to load a list of email accounts is not good.
Is there a way to login directly to hPanel, without having to go through the member's area?
Is there a way to login directly to phpMyAdmin?
Websites sometimes take long to load and it's difficult to figure out why. WordPress sites specifically. Struggling to find ways to troubleshoot and make sure it just loads quickly every time. Would be great if they had tools for this and maybe link that to Knowledge Base articles with guides to fix any of the problems. Though I could use layers of cache and CloudFlare, the issue is that the sites worked fine before, now only sometimes takes a while, sometimes, sometimes is not easy to fix :-/
What am I supposed to make of it? My best guess is that the server I am on is now filled with shared hosting clients and resources and is sometimes overloaded; That's my best guess to the cause of random page load delay times. :-/
I have paid a chunk of money for Priority Support, it was good, like everything, now I am waiting for 20 minutes on live chat without a response. I'm guessing they have overloaded everything, including chat support, I'm not sure.
Testing hello world blank php page with https SSL Let'sEncrypt. (Aug-2020) :-(
Gtmetrix from Canada 472ms.
WebPageTest from Dallas, TX - Chrome - Cable 704ms, 390ms, 467ms, 440ms.
/result/200809_68_d90b0d0a2ee8e93c678f9668f743c579/
I regret purchasing of the 4 years hosting without proper testing first. However, the promotional price is very good and hard to refuse. Maybe I should upgrade to a higher level hosting at Hostinger (?) one that's not "shared" (?) not sure.

4 August 2020
Unprompted review

Reply from Hostinger

Hey Christofer-Dedavid!

We sincerely apologize for your experience with Hostinger. Yet, we thank you for your feedback. It's really appreciated, even if it's candid since it helps us grow and improve as a company.

We understand how frustrating it is to wait for such a long time for your queries to be answered, and it's definitely not right. We are doing our best to improve our CS team's workflow, and our goal is bringing back instant replies!

We really value your loyalty, and we will do our best to accommodate your needs regarding the speed. We can now see that your website is being transferred to a new server, and if your issues persist, please let us know. We will work something out together.

Once again, thank you for your patience!

Best wishes,
Team Hostinger

Review of G2A.COM