The overall experience of buying the…
The overall experience of buying the car was a good and very easy to manage. However i’m very disappointed with the photos shown on the website as they did not truly represent the level of scuffs on the exterior of the car but more importantly the ones on the inside. There are some deep and serious marks on the backs of the driver and passenger seats and also in the boot area. In my eyes these do not represent “Fair Wear and Tear”. Left a bit of a bad taste after the initial good service received.
Reply from cinch
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team