The customer service representative…
The customer service representative that I had made this experience so much more pleasurable! I already had a loan with someone else and was trying to refinance and the previous company was so rude and not helpful at all! They had completely dismissed me without even looking at any options where my customer service representative from My Budget worked with me and asked me what I needed and found a solution that worked for me. Could not recommend my customer service representative highly enough! She was honest and also kept me up-to-date with what was happening
Reply from MyBudget
Thank you so much for your wonderful review, Robyn!
It is great to hear that your experience with our team was such a positive one. Taking the time to understand each client's unique situation and finding a solution that works for them is what we're all about, so it's fantastic to know you felt listened to and supported throughout the process.
We'll be sure to pass on your kind words to them.
Thank you for your recommendation. We truly appreciate your support and look forward to continuing to assist you whenever you need us.
Kind regards,
Maddy and the MyBudget Team