HW

Hendrik W

Germany

Reviews

Review of G2A.COM


Rated 4 out of 5 stars

Unübersichtlich, aber trotzdem super

Ich habe bereits mehrfach, über einen Zeitraum von über 10 Jahren, Keys bei G2A gekauft, und hatte dabei nie Probleme.

Ich finde es teils sehr unüberischtlich, welche Angebote Keys sind, und welche Accounts. Accounts sind meistens billiger, aber auch wensentlich umständlicher zu nutzen. Außerdem muss man immer ein bisschen herumklicken, um das beste Angebot zu finden.

Beim Check-out wird versucht, den Kunden zu upsellen, aber man kann alles abwählen.

Was die Lieferung angeht, hängt es natürlich vom individuellen Händler ab, aber das hat bisher immer innerhalb von wenigen Minuten reibungslos funktioniert. Die Keys waren immer gültig, und konnten problemlos bei Steam aktiviert werden.

22 November 2025

Reply from G2A.COM

Hello,

Your four-star evaluation is important to us, and we thank you for sharing your thoughts. We will use your feedback to enhance our marketplace and meet your expectations.

G2A Team

Review of momox


Rated 2 out of 5 stars

Scammy company trying to steal books

I sent them 4 books, two of which (the most expensive ones, I am sure by pure coincidence) got declined for being promotional or loan versions, which is simply a lie. I sent them normal store bought versions of the books in great condition. These are not promotional or loan versions.

When trying to contact customer service, they simply hung up on me three times, before I got to talk to a customer service agent that barely spoke German, completely ignored my request, and told me to call back an hour later.

This company seems to try to rip people off. Cannot recommend.

Edit: After countless calls with their atrocious customer service, and complaining publicly here, Momox re-checked the books I sent and accepted them. Which makes sense, as there was nothing wrong with them in the first place.

I updated my review from 1 to 2 stars, to reflect this news. However, I still got a very bad impression and the feeling that they tried to rip me off, and only relented after I complained persistently and publicly.

2 July 2025
Unprompted review

Reply from momox

Dear Hendrik W,

First of all, we would like to thank you for taking the time to write this comment. Your opinion is very important to us so that we can improve our services and provide you with the best possible sales experience.

It is obvious that some things went wrong during your last sale. We are very sorry about this and would like to do better next time. In order to do so, could you please send us some more details & your sale number? Please send it directly to: qm@momox.biz

Many thanks in advance,

Your momox team

Review of Opodo


Rated 2 out of 5 stars

Full of Dark Patterns, Ads, and Upsells

You are bombarded with adverts and upsells, which makes the experience very annoying and exhausting. The website and app are stuffed full of dark patterns. Cannot recommend.

I booked my flight via the website, and everything went fine. However, when trying to access my boarding pass, it was impossible without downloading their app. Customer service told me that you can get them via the airline websites directly, but that information is very hidden.

20 January 2025
Unprompted review

Reply from Opodo

Hi Hendrik,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled.

As soon as we have an answer, we will notify you by email at the address used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,
Vicky
Customer Care Team

Review of Kailar

Review of eToro


Rated 2 out of 5 stars

Support is bad

Instead of answering my support ticket, it was simply closed. Quote:

> Hallo,

> wir arbeiten fleißig unseren Rückstand an Anfragen ab und entschuldigen uns für die Verzögerung bei der Beantwortung Ihrer Anfrage.

> Da wir festgestellt haben, dass die meisten Anfragen allgemeiner Natur sind, kennzeichnen wir diesen Fall vorerst als 'Gelöst'.

Now, they won't even let me withdraw my funds, asking me to contact customer service… the same customer service that does not want to bother answering my tickets.

Do not use this service.

Edit: Incremented from 1 to 2 stars, because my ticket got a reply after complaining here. Still not great that this was necessary.

27 March 2024
Unprompted review

Reply from eToro

Hello Hendrik,

We apologize for any inconvenience caused by our Customer Service response. Your case has been escalated to the relevant teams for further assistance.

Whenever you require escalation, you can also contact our Social Team via X (Twitter) or Facebook, with your username or ticket number, and they will be happy to assist you.

Best regards,
Maria

Review of YouHodler


Rated 5 out of 5 stars

Straightforward and resilient to black swan events

During the recent turmoils surrounding Terra and Celsius, I did not have any problems withdrawing funds from YouHodler.

Generally, I like that they do not have their own token, no lockups, no complicated fee-boosting schemes. YouHodler's terms are very simple and transparent compared to their competitors.

Nexo, for example, advertises an 8% rate for BTC, but to reach that, you have to
* be paid in NEXO tokens instead of BTC,
* hold more than 10% of your portfolio in NEXO tokens, and
* lock up your BTC for at least a month.
I do not like any of these conditions.

Celsius is similarly complicated, as is Crypto.com. YouHodler is by far the most straightforward option.

15 June 2022
Unprompted review

Reply from YouHodler

Thank you for your review

Review of Celsius


Rated 3 out of 5 stars

CeFi Project with Mediocre Rates

I have been with Celsius for several years. Never had problems… until recently. Seems like Celsius mismanaged their liquidity. They are currently unable to pay out their users.

It might have been necessary and actually be in the interest of the community to disable withdrawals for now. However, if it wasn't for the mismanagement of funds, Celsius would not have been in that situation in the first place.

Nice bonus: Celsius pays the network fees for outgoing transactions… should they ever resume.

23 February 2022
Unprompted review

Review of GAMIVO.COM


Rated 5 out of 5 stars

Good prices, quick delivery

I chose Gamivo because they offered the lowest price for the key I wanted. The buying experience was quick and easy, and delivery only took a few minutes.

30 November 2021

Reply from GAMIVO.COM

Hello,

Thank you for the review!

We are very happy to hear that you enjoyed purchasing on GAMIVO.

If you have any feedback regarding our site on what to improve despite the positive experience we will be happy if you would pass it via our Ticket system!

We hope to see you again soon!

Best regards,
Steve

Review of G2A.COM

Review of G2A.COM

Review of G2A.COM


Rated 5 out of 5 stars

wow!

fast, valid key, much service, very satisfied, wow

22 January 2018
Unprompted review

Review of gamekeys.biz