Finland
Review of Easy Stay
Booked 1 night on booking.com. Normally you receive text message with room number and door code. No message this time. Nobody answers the phone. Booking.com not helpful. Ended up booking another hotel as we could not access a room at Easy Stay. Still waiting for promised refund for services not received. Nothing to date. Have filed a case with my credit card company. Hope this place rots in hell.
Review of FlixBus
our bus was delayed 5 hours. The bus that eventually turned up was registered in some Baltic country, it had 4 Russian speaking drivers. The first one who drove was incredibly reckless, kept overtaking timber trucks, lorries, cars etc on blind bends and so forth. Was considering calling the police but decided it would lead to an argument with the 4 drivers so we moved to the back of the bus hoping it would be safer. No wifi, toilet had no light. We decided not to take the return bus home as it is too dangers. Have filed a police report.
Reply from FlixBus
We sincerely apologize for the service you received. This is not the standard we strive for, and we’re taking immediate action to address it. We’d love the chance to provide you with a better journey next time.
Review of Radley London
very poor quality, the so called leather could just as well be plastic.
Reply from Radley London
Many thanks for your review.
We do appreciate your feedback and we will ensure your feedback is taken on board. We can confirm the Milligan Street bag on your order is made from real leather however do appreciate your comments.
If you do have any questions, please do email us on: customercare@radley.co.uk and we can advise you further.
Apologies for any disappointment caused.
Review of UR
My phone was in excellent condition and they came back with ridiculous offer. Now, let’s see when and how i will get my phone back. Avoid. Scam operation.
Review of BurdaStyle
I was not aware that you must download the pattern so after waiting for it to arrive by post I contacted Burda. Who wants to download 100 pages of A4 and then tape it all together to make a pattern?! This should be clear when you buy the pattern.
Review of Radley London
Paid over £200 for a Radley bag on their webshop. I am convinced it is re constituted leather i.e. ground down leather off cuts, blended with bonding agent, then pressed into 'leather' and crafted into a bag. Very heavy paint coating on top too. It might as well be 100% plastic. Never again. Could have gone to TK Maxx if this is the quality I wanted.
Radley assures me it is made from bovine leather from India. Yeah, might still be all ground up leather scraps.
Reply from Radley London
Your openness and honesty means a lot to us and we thank you for taking the time to provide this feedback. We can see a Customer Care Advisor has been in touch with you. Apologies once again.
Review of Nettoparts.fi
wanted to buy fridge shelf, contacted the company to double check that I was purchasing the correct product. they confirmed it was correct. It arrived and did not fit. Nettoparts fobs me off and refuses to pay for the return shipping cost. Have lodged complaint with consumer ombudsman.
Review of Hurn & Hurn
We bought 7 outdoor lights and every single one broke within 6 months of being installed due to very poor quality. The company fobbed us off so we will not purchase any more products from Hurn & Hurn.
Reply from Hurn & Hurn
Hi Ulrica,
We are sorry to hear about your lights breaking but as explained by my colleague given that you purchased them in October 2016, they have a one year guarantee from when they were purchased and you only contacted us today the 16 March 2018, regrettably they are nearly 5 months out of the guarantee provided by the manufacturer so we are unable to assist, which is why we suggested contacting the manufacturer to see as a gesture of goodwill if they may be able to assist.
To date, we have sold many, many of this light with many having been installed over 2 years and this is the first instance we have had of any breaking. They are designed to withstand normal plus adverse weather conditions and are sold as being suitable for coastal conditions, but like most products may not withstand extreme winds and storms such as those recently.
Best wishes
Nick@Hurn&Hurn
Review of XE.com
Due to compliance and governance issues it can be a headache getting an account st up. Once the account is there, it's easy.