Hazel

Do not order from this company as you will be automatically be subscribed to a monthly delivery. I would never make a subscription to a product that I haven’t even tried first, and they do not make it clear you are subscribed - you just get money taken out of your account the month after and a delivery of the same item. It’s a trick and it’s a dirty trick. Even if the product was great I wouldn’t buy again simply because of this behaviour.

Absolutely delighted! Great price, kept fully informed about delivery including time slot of 3 hours and then 30 min arrival call. Fabulous service installing fridge freezer and even gave the dog a branded soft toy! Highly recommend and will certainly be ordering from AO again.

Do not purchase from this company (they have a Facebook and Instagram account too). It looks like a trusted UK website but it is from China. I paid £74 for two items which did not arrive. I could not get a response from their ‘customer services’ after many emails over a month. Eventually I got a reply in which they said it was lost by Evri and they will resend. But they never did and now I can’t get a response again. I should have done more homework before purchasing as their claims about the products being seen in the media is not true and alarm bells should have rang when you couldn’t pay using PayPal. One big scam.

Super fast delivery, plants arrived in perfect condition and as described online. It’s always risk when you can’t physically choose a plant but this company are true to their word. Very pleased. Will definitely purchase again.

DO NOT ORDER FROM THIS COMPANY! It is a Chinese scam. You do not get the goods. I’m £26 out of pocket and no way of getting a refund. All contact ignored. Just avoid at all costs.

Really easy to find, lovely staff at the entrance explaining what to do, safe, clean and great value for overnight parking in a city centre. 24 hour manned so felt my car was safe too. Highly recommended.

Easy peasy return service! Completed in seconds, popped in local box, immediate confirmation of drop off then able to track it all the way back to merchant. Very convenient.

Great choice of products, much less cost than brands’ own website! Some good discounts and freebies too. Definitely my go to webpage before any other for beauty products.

Great website, easy to navigate and lots of choice! Speedy free delivery. Very satisfied and will definitely buy again from this company.

Super quick service, very helpful website and information of products.

Amazing choice, great own brand quality and branded goods, very good discounts, helpful friendly staff. Best to shop in store if looking for ski wear or footwear as online just doesn’t cut it for this type of purchase.

Easy ordering good discounts top choice

Great choice, genuine sale prices, free postage, arrived within 3 days of ordering, great customer service.

Pretty much same problem as with others here. Ordered on 16th November. Received an email on 18th saying I would receive in 2-5 days. Order didn't arrive so I emailed them on 26th November and 1st December and received and both got an auto response saying they would respond in 24 hours. Still nothing arrived. No communication no answer on phone. Raised it with PayPal and got a refund immediately- they didn’t even try to contact the seller themselves, so they must know something? Just don’t order from this place 😡

Easy ordering, free delivery sent next day with tracking. Easy telephone access to customer services if needed and very helpful staff. Definitely ordering again from here!

Easy to order online, can choose your own delivery date, product as described. Texts all the way from order to packing to en route to final delivery.

Great choice online and easy to order and return. A word of warning about the sizing of their Dare2b clothing as it runs very small. I’m a size 10 and the jacket in a 12 was too tight. Reordered size 14 and that was also too small. Be sure to go two or three sizes bigger! Quality of the clothing is top notch however, just wish it would fit on that particular brand as I loved the jacket :(

Great online choice and genuine sale prices (same item bought earlier was more expensive without the discount). Excellent delivery service, fast and kept me informed each stage. Had to return an item, used Evri drop off service without a printer and it was seamless.

Absolutely AVOID ordering online from this company - unless you are absolutely sure you know you will be keeping what you purchase - diabolical customer service who are only available by email. I’ll keep it brief, but its been a month of hell and I’m out of pocket!

I ordered a life jacket and paid by credit card. Got an email from Nootica advising that my payment had been rejected and so I needed to reorder the item to ensure delivery. I ordered said item again and paid with a different card, just to be sure.

Received an email confirming that TWO life jackets were being despatched (and payment for the original first order had now been deducted from my card !!!). Tried to cancel the original order because obviously I didn’t want the same item twice - but you can only cancel by email, no phone or online chat available. No response from Nootica for two days. The Response email then tells me both items have by then been shipped, so no cancellation of the original order (that they told me to reorder!!)

Both life jackets arrived. Said item did not fit. Had to return for refund. Obviously I didn’t even open the second life jacket parcel because it shouldn’t have even been sent to me given their advice about rejected payment/reorder instructions.

Return eventually done and I got a CREDIT NOTE to be used within 12 months, despite my asking for a refund to my credit cards. A month down the line, and much stress by email communication they ignore, I have now received a refund BUT I am out of pocket by £12.40 because they have charged me return postage for the original order - which is completely their fault for sending! Unbelievable.

As said, only if you sure you know what you are ordering will not need to be returned, and if you get an email saying payment rejected and to reorder, ignore it. I’d give NIL stars if this was a Trustpilot option (I’ve done lots of reviews on here and this is my absolute first negative one, so I’m not a regular complainer).

No fuss easy parking - booked online and all ticketless. Didn’t even have to wind the window down! Good space at manchester airport T2.