MS

Mr Symns

United Kingdom

Reviews

Review of fox-ess.com

Rated 5 out of 5 stars

New to solar, green energy supply and products

Had the FOX ESS inverter and one EP6 battery installed three months ago, the system has worked flawlesly. The only problem I had was the battery was out of power halfway through the night, due to the high demand of the air source heat pump I had installed, two months ago, in the cooler weather. Discussed the issue through the online chat, and Fox customer service recommended to install a Fox ess junction box and more batteries. the actual recommendation was to install as high a capacity of batteries as my budget would allow. up to a maximum of four in total. Got my local installer round and he agreed. He installed the junction box and two more EP6 batteries, keep everything easy and compatable. The system is now handling my requirements perfectly and during this spell of sunshine I am exporting a good amount back to the grid, once my batteries are fully charged. Everyones a winner. I recommend the helpdesk and product highly, and my installer is happy as everything works perfectly everytime.
My next folly is too have an electric vehicle and a Fox ESS home wall charger installed. I am reassured it will all be compatible and an easy install for my electician.
Great product and great local installer, both highly recommended.

24 June 2026
Unprompted review

Review of Stonelux

Review of Ideal Heating

Rated 5 out of 5 stars

Excellent customer service contact and…

Excellent customer service contact and very professional, knowledgeable visiting engineer

2 April 2026
Unprompted review

Reply from Ideal Heating

Good morning Mr Symns,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Review of Ryobi Tools UK

Rated 5 out of 5 stars

Excellent product

Excellent product, great customer service

21 January 2026

Reply from Ryobi Tools UK

Hello,

Thank you for taking the time to write your review.

We are happy to hear that our service was excellent, and we look forward to welcoming you back in the future.

Kind Regards,

The Ryobi UK Team

Review of Garolla

Rated 5 out of 5 stars

Great service

Great service, excellent product, can’t get better

12 February 2026

Reply from Garolla

Good Morning Mr Symms,

Thank you for the fantastic feedback—we really appreciate it!
“Great service, excellent product, can’t get better”… now that’s setting the bar dangerously high—we’ll have to start inventing new ways to impress from here!

All jokes aside, it’s brilliant to hear everything hit the mark for you. That’s exactly the standard we aim for every single time.

Thanks again for choosing Garolla—this one’s going straight on the highlight reel!

Warm regards,
The Garolla Team

Review of Nationwide EPC

Rated 3 out of 5 stars

I have a couple of issues with the…

I have a couple of issues with the report, I have brought them to the attention of the inspector, but still not corrected. It is quite apparent the inspector has got it wrong!

14 April 2026

Reply from Nationwide EPC

Hi Mr Symns,

Thank you for your message, and I’m really sorry to hear there are still issues with your report.

One of our support team members did already send this over to the field worker yesterday to investigate and review the points you raised. Please could I kindly ask you to allow a little time for them to look into this properly and come back with an update.

I have also chased this again this morning to help speed things along for you.

As soon as we have an update, we’ll be in touch straight away. Thank you for your patience while we get this resolved for you.

Kind regards,
Hayley
Customer Service Manager

Review of Garolla

Rated 5 out of 5 stars

The Garolla electric garage door purchase and installation.

The Garolla electric garage door fitters arrived on time, both were very courteous. They have made a fantastic job of the installation and were very clean and tidy, they explained the remotes, the emergency stop, the manual winder and the cleaning process to keep the door looking it’s best. From the selling process through to the installation Garolla have been exemplary. I am a 100% satisfied customer. 👍👏

12 February 2026
Unprompted review

Reply from Garolla

Hi Mr Symms,

Thank you so much for leaving such a fantastic review! We’re absolutely delighted to hear that your entire Garolla experience — from purchase to installation — has been exemplary.

It’s great to know our fitters arrived right on time and made such a positive impression with their courtesy and professionalism. We’re especially pleased to hear they delivered a top‑notch installation while keeping everything clean and tidy — that’s the gold standard we aim for on every visit.

And credit to the team for walking you through everything clearly: the remotes, the emergency stop, the manual winder and even how to keep the door looking its best. We always want you to feel confident and fully in control of your new door from day one.
Hearing that you’re a 100% satisfied customer genuinely makes our day — the thumbs up and applause are very much appreciated! 👍👏

If you ever need anything at all in the future, we’re always here and happy to help.

Warm Regards,
The Garolla Team

Review of Ryobi Tools UK

Rated 5 out of 5 stars

New to Ryobi

The choice of tools that use 18v one+ system is fantastic, also to have a more intricate tool set, as per the 4v system for those delicate jobs is just what the diy jobber needs. The offers that Ryobi currently have are amazing to build up a full tools system. Just what I needed at these tight, difficult times. Sensible tools at sensible prices + a good warranty to back everything up.

16 January 2026

Reply from Ryobi Tools UK

Hello,
Thank you for taking the time to write your review.
We are happy to hear that our service was excellent, and we look forward to welcoming you back in the future.
Kind Regards,
The Ryobi UK Team

Review of Openreach

Rated 2 out of 5 stars

The engineer was fab

The engineer was fab, but the repair didn’t work. My phone line and broadband only stayed working for a couple of hours. Once again I am left with intermittent phone and broadband

15 July 2025
Unprompted review

Reply from Openreach

Hello.

I'm so sorry to hear about the issue with your services.

The best thing to do is to raise this issue with your provider, who may contact Openreach on your behalf.

If needed, your provider has a team within Openreach who they can contact, to help resolve a persistent issue.

I hope the matter can be resolved for you soon.

Thanks for sharing your feedback.

Antony

Review of energyperformancecertificates.co.uk

Review of energyperformancecertificates.co.uk

Review of The London Mint Office

Rated 5 out of 5 stars

Printing error on COA

I found an error on the COA for a coin I had purchased from Ashley, I brought it to his attention and he corrected the situation very quickly and was very apologetic. Top marks for top quality service

11 April 2023
Unprompted review

Reply from The London Mint Office

Hello Mr Symns, Ashley is going to be over the moon with your review! I am pleased to hear that your matter was resolved as quickly as possible. Thank you for a wonderful review.

Kind regards,
Levi, Assistant Manager

Review of The London Mint Office

Rated 5 out of 5 stars

I was having trouble accessing my…

I was having trouble accessing my online account and seem to be unable to get in contact with anybody at London mint. Once Finn was on the cash it was instantly sorted, he was very knowledgeable and helpful many thanks Finn

19 January 2023
Unprompted review

Reply from The London Mint Office

That is fantastic to hear Mr Symns. We aim to deliver an excellent service to all of our customers and are thrilled we could assist you. Finn will be delighted with this feedback. I will be sure to share your comments with him.

Kind regards
Levi, Assistant Manager

Review of Ableworld

Rated 5 out of 5 stars

Grade A* service

Had my scooter in for service from the first contact with the Nantwich shop right through the collection, workshop and delivery back the service and attention to detail was excellent can not fault the service or the staff. Top marks throughout

4 September 2021
Unprompted review

Reply from Ableworld

Hello Mr Symns,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that our team in Nantwich delivered an excellent service. We hope to see you again.

Kind Regards,
Ableworld

Review of Ageas UK

Rated 5 out of 5 stars

Very easy to use online and good value…

Very easy to use online and good value for money

23 April 2019
Unprompted review

Reply from Ageas UK

Hi Mr Symns,

Thanks for taking the time to leave some comments with us about your experience.

We're delighted to hear that you found our online services easy to use - we've been working on making the whole online journey 'easy as' so it's great to receive some positive feedback on this.

It's great to have you with us, thanks again for leaving a review.

Arun, on behalf of The Ageas Team.

Review of Photobox

Review of TyresOnTheDrive.com

Rated 4 out of 5 stars

Fantastic service!!!!!!!! Just price !!!!!!!!!!!!

The service we received was excellent the only down side to the experience was that they quote to be upto 40% cheaper than the highstreet companies, but we found that the high street names, ie [Name], [Name], [Name] were the same price or slightly cheaper. It was only the fact that they come out to our drive that made it conveinient to us to go with TYRES ON THE DRIVE.

2 November 2012
Unprompted review

Reply from TyresOnTheDrive.com

Thank you very much for taking time to write your review. We always aim to provide a high level of customer care and we are pleased you experienced this level of service. We also pride ourselves on our very competitive pricing. We claim to be up to 40% cheaper than high street companies because there are many proven instances when we have achieved these savings for our customers. We obviously can’t always be 40% cheaper, but with regard to your tyre purchase, we do think our prices are very competitive. We have had a quick look online for the tyre you bought and an identical service (tyre, balancing, valve, old tyre disposal and mobile fitting); National Tyres charge £160.28 and Kwik Fit charge £122.60. So we do hope you are also happy with the £106.62 you paid for our tyre and service.