Ideal Heating Reviews 

He was a friendly and knowledgable engineer, who carried out his work so easily knowing everything there is to know about my boiler and it's operation. He pointed out a few things that the person who carried out the last service failed to do, and rectified them as they were an integral part of the operation he was here to fix anyway. I recommend Elite engineers, and they will be my first choice for my annual service from now on.

No challenge when reporting the issue, kept informed and the engineer turned up on time and resolved the issue

Excellent communication from Ideal Heating and the engineer with regards to the booking and eta. The engineer was super helpful, knowledgeable and friendly.

Turned up on time. Completely serviced the combi boiler. Cleaned and put back together. Very quick and very tidy.

Great service

Engineer phoned in the morning as advised by booking agent and turned up within arranged time slot. Polite and efficient.

It was easy to book the appointment and the engineer was friendly and polite and explained what he had done

It was a very good experience

Brilliant, quick service. Very knowledgeable and friendly engineer

Excellent Plumbing engineer, very polite and explained everything he was carry out. Arrived exactly when he told me he would when calling earlier in the day

Cannot fault the service, from the ease of reporting until the repair, Engineer very professional and knowledgeable.

Engineer was friendly & efficient

The lads were polite and very good doing their job, and very tidy after finishing job

Easy to book
Engineer contact in morning with time of visit
Engineer very friendly, left with no mess
Took around 45 minutes.

The only slight criticism is that Ideal have previously reminded me when boiler service is due. This year i didn't get a reminder and was 6 months later than it should have been after i queried with them

Jamie rang very early to give an arrival time and was slightly early.

He was professional, knowledgeable and friendly and polite.

Great customer service very helpful and sorted engineer visit within 2 days due to weekend. Engineers arrive on scheduled time, very polite soon got my boiler sorted remove all waste materials wouldn’t know they had been

Really helpful and knowledgeable engineer

you were great smashing super!!!!
did exactly what you said you would, very good on the phone , The price you quoted is what we paid.
Your Engineer was excelent , kept us well imformed as the job progressed. The boiler is working perfectly, we would like to thank you very much, and will be using you for our servicing -highly recomend!!!

I wasn't sure if the engineer was gonna come first thing as he had many appointments books but I insisted he came to me first because I suffer from ill health and we had water leaking all on the floor upstairs under the boiler I do need the heating urgently because I'm at high risk of lung disease and pneumonia so I did get forceful with him on the phone he agreed to come first thing now I was at work but my wife was at home he arrived promptly apparently my wife said he was friendly he did an excellent job was very clean all his work was tidy and he did a great job so I'm grateful for him to fix the boiler it runs lovely and it's back to normal which makes me happy to be in a controlled environment again for my health..

Getting through to call center takes several attempts but when connected the staff arranged an appointment to suit and the engineer was very good 👍

Engineer came out to do annual service on boiler. Gary is polite,friendly and well dressed and presentable . He knows where the boiler is so I just leave him to get on with it. He always asks to go put the back door to check the vent ,fills put the service book and explains anything if needed.