CE

cecilia

United Kingdom

Reviews

Review of FiorinCittà.it

Rated 5 out of 5 stars

Another great experience

Another great experience with these guys.
Bouquet was beautifully crafted and was carefully handled and delivered.

As a regular customer, I would appreciate a little discount now and again but that is my only slight critique which does not affect the service provided so far.

23 June 2026

Reply from FiorinCittà.it

Dear Cecilia,

Thank you so much for your continued trust and for taking the time to share "another great experience" with us!

Hearing that the bouquet was beautifully crafted and carefully handled means the world to our team. We treat every single delivery with the utmost care, and knowing that our regular customers notice this dedication is truly rewarding.

Regarding your note about discounts—we absolutely hear you! We love rewarding our loyal community. Please keep an eye on your inbox ;-)

Review of Google Play

Rated 1 out of 5 stars

Organised SCAMMERS

These people are total scammers.
Charged when signing up for free trial, uninstalled app because not what I was after and they just ignore every attempt to communicate. No refunds, no customer service, just zero integrity.
Disgusting company.
Also charged for months for a previous app I have uninstalled straight after downloading as it kept asking for money to operate. Emailed them about 100 times and never got a single reply.
I really hope they go out of business and in bankruptcy.
Appalling and shocking behaviour.

5 July 2026
Unprompted review

Review of FiorinCittà.it

Rated 5 out of 5 stars

Molto soddisfatta

Questa è la seconda volta che uso il servizio di FioriCittà e devo dire che entrambe le esperienze sono state soddisfacenti.
Abitando all'estero, il servizio è davvero comodo per spedire mazzi di fiori alla mia famiglia a distanza.
I mazzi sono di qualità, i fiori sono belli e freschi e la spedizione è impeccabile.
Grazie per il vostro servizio!

5 May 2026

Reply from FiorinCittà.it

Gentile Cecilia, la ringraziamo di cuore per aver scelto nuovamente FiorinCittà!
Siamo davvero felici di sapere che entrambe le sue esperienze con il nostro servizio siano state soddisfacenti.
Per noi è molto importante poter aiutare chi vive lontano a sentirsi vicino ai propri cari attraverso un gesto speciale come l’invio di fiori.
Ci fa grande piacere sapere che abbia apprezzato la qualità e la freschezza dei nostri mazzi, oltre alla puntualità della consegna.
Le sue parole rappresentano per noi una preziosa motivazione a continuare a offrire un servizio sempre attento e affidabile.
Grazie ancora per la fiducia che ci ha accordato e speriamo di poterla accompagnare ancora in tante occasioni speciali.

Review of World of Books

Rated 2 out of 5 stars

Not in "Good" condition

The books were marked as "Good" condition but they were not. Extremely dirty and the sleeve cover of one book was ripped so I had to discard it (the sleeve, not the book)

6 February 2026

Reply from World of Books

Hi, thanks for leaving us a review. We’re sorry to hear this and would love the chance to put it right. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your order number and a few details about the problem, we’ll do our very best to sort it out for you.

Thanks again for letting us know and giving us the opportunity to make things better.

All the best,
World of Books

Review of 123Print UK

Rated 5 out of 5 stars

very good service!

Fast shipping, quality business cards. Very satisfied, I would recommend 123print.co.uk !!

Thanx!!

1 September 2012
Unprompted review

Reply from 123Print UK

Hello Cecilia,

Thank you for taking the time to review 123print UK, your feedback is valued by the team. We are delighted to see that you are satisfied with the products you ordered.

We would like to welcome you to join our social media channels i.e. Facebook, Twitter & Google+. This will not only enable you to get hold of us in the future more quickly but would also give you an opportunity to be the first to know for any forthcoming offers.

All you need to do is “Like Us” on Facebook, “Follow Us” on Twitter & add us to your circle on Google+. Here are the links

http://www.facebook.com/123PrintUK
https://twitter.com/123PrintUK
https://plus.google.com/b/111124035804638037116/

Regards,

Ecomm Team @ 123Print UK

Review of Petplanet

Rated 1 out of 5 stars

Customer service inexistent

After a year I use this provider, I think I'll change it.
For a server error, the same order was made ​​3 times remaining suspended + 1 successful.
I have tried in vain to contact customer service to ask to cancel the orders in surplus.
No answer from both telephone numbers provided on the website, and no response to emails.
Result: £ 153.96 taken from my bank account and 4 confirmations of delivery.
No assistance. No response. No customer service.
Dear buyers, I hope for you that you don't have any problems with PetPlanet!
Everything ok if you buy, all wrong if you need some help.

7 March 2012
Unprompted review

Reply from Petplanet

Hi. I am so sorry to hear of the problems encountered with your recent order. We always aim to give the highest level of service possible and it is apparent we have failed on this occasion.I shall email you direct to discuss the matter in more detail. Kindest regards and once again, my most sincere apologies. Denise Prendergast (Senior Administrative Assistant)