Susanne Sheppard

United Kingdom

Reviews

Review of supdrinkware.com


Rated 1 out of 5 stars

I’ve emailed 6 times trying to get a…

I’ve emailed 6 times trying to get a replacement cap for my insulated wine bottle as I’ve mislaid the silicone gasket that makes it airtight. So far, I’ve had one response offering to send me a free replacement cap and asking for my full address. I replied immediately supplying the information requested but, to date, I’ve had no acknowledgement not replacement cap, despite a further 2 emails from me. There doesn’t appear to be a phone number, just an email address to their so called friendly helpful team. I am thoroughly disgusted at their appalling customer services. So, although I love the bottles, I can’t recommend anyone to buy from them as you’re unable to get a response from them if something goes wrong.

14 May 2026
Unprompted review

Review of Yodel by InPost


Rated 1 out of 5 stars

My parcel had been delivered to the…

My parcel had been delivered to the wrong address

12 April 2025

Reply from Yodel by InPost

Hi Susanne,

I'm really sorry to hear that your parcel was delivered to the wrong address. Your feedback is invaluable in helping us enhance our service and provide better experiences for all our customers. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team. 

Review of Sterling FX


Rated 5 out of 5 stars

Very good website

Very good website, easy to navigate and understand. The currency was delivered on time and at a good rate. Overall, an excellent service I'm happy to recommend.

21 July 2017
Unprompted review

Review of Servicing Stop


Rated 4 out of 5 stars

Good Service overall, but extras are over-priced

I have used Servicing Stop to service and MOT my car for the last 3 years. Generally the booking process, collection and delivery on the day are smooth and trouble-free and it does save you the bother of finding a reliable local garage and waiting around while the work is done. The only issue, in my opinion, is that the prices they quote for any additional work they recommend are very steep. However, there is no pressure to have the work done if it is not required for the MOT, so I will continue to use.

19 May 2016
Unprompted review

Review of ProCook


Rated 5 out of 5 stars

Excellent Buy

Very good quality pan that cooks as good as it looks. Delivered very quickly and well wrapped. Definitely use this company again for excellent cookware at very good prices.

31 May 2015
Unprompted review

Review of Simply Supplements


Rated 5 out of 5 stars

Simply Excellent Service

There is an excellent range of products, all reasonably priced. Delivery is very quick and you are kept well informed about the progress of your order. What's not to like?

27 January 2015
Unprompted review

Review of Shoetique


Rated 5 out of 5 stars

Fab shoes at a fab price

Bought my new Fitflop Chada from Shoetique. Got a great price and the delivery was very quick. Will definitely use again.

25 April 2014
Unprompted review

Reply from Shoetique

Hi Susanne,

We appreciate you leaving us feedback!
I am pleased to hear you were happy with our service. We aim to get your shoes to you as quick as possible so you can enjoy them straight away

Kind Regards,
Katherine

Review of Figleaves


Rated 5 out of 5 stars

Excellent Service

Figleaves' service is excellent. Their website is easy to use, they have a wide range of lovely items in a huge range of sizes, which are all delivered quickly. There is also no problem with returning unsuitable items. I have no hesitation in recommending them.

11 February 2014
Unprompted review

Review of Rubbersole.co.uk


Rated 5 out of 5 stars

Boots didn't fit but ..........

Ordered boots, which arrived very quickly. Unfortunately, they didn't fit me, but Rubbersole were very helpful and I was able to send them back for a full refund, which also went through very quickly. I will definitely consider using them again as their customer service is excellent.

19 November 2013
Unprompted review

Review of Gibb Stuart .co.uk


Rated 5 out of 5 stars

Easy Easiyo

This is my first purchase but it won't be my last. My yogourt was delivered very quickly and at an excellent price. I'm glad I found Gibb Stuart.

23 January 2013
Unprompted review

Review of The Tapas Lunch Company


Rated 5 out of 5 stars

Excellent Service

I was very glad to find this website. The goods I ordered were delivered very quickly and were reasonably priced too. I will definitely be using them again.

18 December 2012
Unprompted review

Review of Go-Electrical

Review of Atlantic Signs


Rated 5 out of 5 stars

Easy Peasy

We're delighted with our new house nameplate. The website was easy to navigate and showed you exactly what you would be getting. Easy peasy to get exactly what you want. It was delivered on time too! Excellent service- highly recommended.

6 April 2012
Unprompted review

Review of Time for Paws


Rated 5 out of 5 stars

Impeckable service

The website was easy to navigate and the chosen birdfood was delivered very quickly and at a very reasonable price. What's not to like?

16 February 2012
Unprompted review

Review of Waltons


Rated 5 out of 5 stars

Excellent service

Goods arrived quickly, and as described. We would recommend this company

4 January 2012
Unprompted review

Reply from Waltons

Thank you for your feedback.

The Waltons Team.