Steve Amison

Great service and communication. Price matched the items and they were delivered on the promised date.

Absolutely the worst company I've dealt with. Ordered some lights for my Indian. No shipment information for a week. Contacted customer services via their website 3 times and no response. Called them multiple times. They don't take calls as they are "too busy". Emailed them directly with no response.

I then raised a case with Paypal who have been brilliant. Got a refund with 2 days and then surprise, surprise got an email from them today which is total b/s.

This is the first message that we have received from you.

Your order was due to ship today but I have now cancelled it as requested.


Please excuse my brevity.

We receive many messages daily and have to answer them as quickly as possible in order to get through them all.

Regards,

Hogparts UK.

Good online support and very fast delivery

My Wife's Christmas present has not arrived despite ordering it a week ago. If course they use the worst courier in the world Evri who cannot even provide a valid tracking reference. In the futrure I will not order anything from Natylors, Sports Direct, or Frasers as they all offer the same terrible service. They're cheap for a reason.

Great communciation and delivery initially. However,Ireturned 2 items and they quoted 21 days to refund my money which is ridiculous. After 3 weeks I still haven't got a refund so I chase it everyday for a week. They finally say a refund has been issued and this time it will take 5 days! Finally got my money back after a month of chasing. Avoid

Ordered many things from them, great prices and good delivery times

Worst company ever - I ordered a case for my Starlink. One month later it still hasn't arrived. Terrible customer service. Definitely don't use them

Pizza oven is great, fast delivery and well packaged

Good prices, fast delivery, free delivery and well packaged. Always the same service, exceptional.

Great quality TV. Love the way it all works when setting up and tuning. Great picture and soundbar works well.

Great price, very fast delivery and very well packaged. Wouldn't hesitate to use them again.

Great company to deal with, Very fast delivery and fast refunds. What's not to like !

Firstly we spent over £1,200 on screens and posts and the delivery was very slow with poor communication. They eventually arrived during lockdown and we stored them safely. We only got round to replacing the decking this year and out of the 13 screens we ordered, 2 were the wrong style and 1 is grey instead of black. I appreciate that a period of time has elapsed, but a) they refused to help and b) they don't do the same pattern now. Their quality control and packing is definitely lacking, so now we have only 10 screens for a 13 screen project. I won't be using them again. We didn't open them at the time, because they're easily damaged. So my advice is to open every box and check the contents.

Great price and good to speak to a UK based consultant

Absolutely brilliant service and brilliant product. Arrived super fast, card is great quality and also the stickers for the drone Great idea !

Always great service from Montane. Fast delivery and well packaged and also a great product.

I ordered a bike rack which was a great price. Ordered it on Friday and it was here by Monday ! Very fast delivery. Really can't fault the service and would definitely use them again.