Whahiul the engineer that came out today was very pleasant, calm, polite & helpful manner. He explained what he was doing, did all the checks: checked the boiler, changed the meter to 2nd gen, got boi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Carlos arrived exactly on time to install my new meter, about which I had mixed feelings. He explained clearly why my old system wasn't working anymore and provided a power bank for me to use whilst e... Mehr ansehen
I would like to say a heartfelt thank you to Diya from Fuse Energy for her outstanding help in resolving my billing calculation issue. Diya was incredibly patient, kind, professional, and un... Mehr ansehen
My Fuse engineer Mark Smith messaged me with his eta, very helpful. He was here to replace both my smart meters with updated versions. He was very thorough with safety tests and explained what he was... Mehr ansehen
Unternehmensdetails
- Energieversorger
- Stromversorgungsunternehmen
- Gasversorgungsunternehmen
- Ökostromanbieter
- Solarenergieunternehmen
Vom Unternehmen geschrieben
Save with the cheapest fixed tariffs amongst legacy suppliers in the UK. See your daily bills, real-time consumption of your home, and where you get your renewable energy from. And more!
Kontaktinformationen
One Bank Street, E14 4SG, London, Vereinigtes Königreich
- support@fuseenergy.com
- fuseenergy.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
WONT PAY MUCH MORE!!!
They are really good and the cheapest in my area. I have just scheduled my tariff change with their AI assistant ( consider it all that’s going on in the world with oil and gas I won’t pay much more for the next 24 months! ) and I have to say it was very helpful and had all the answers to what I’ve asked. Strange new world we live in.
Also their app is very good. I’m not a tech guy.
TRULY RECOMMEND THEM. 👍👌
I was trying to switch it to Fuse
I was trying to switch it to Fuse, and being charge me 400 pounds upfront, I asked the chat online, most of the agent told it cannot be waived, I wonder why I need to pay 400 pounds upfront?? is this the way Fuse treats potential new customers?
Fuse is a new company setup not long ago, I am afraid if I pay then they suddenly wind down, what should I do?
Very quick customer support
I had an issue with my smart meter, and I was connected with Ram for support very quickly, who was able to offer a solution all before I’d finished putting my kids to bed!
Abdul gets a 5 star review for handling…
Abdul gets a 5 star review for handling my Smart meter problem in a fast and professional manner.
David the meter Engineer also gets 5 stars for knowing what was needed to get a smart connection with my gas supply.
Well done Fuse Energy from customer Brian Milne.
They have been very helpful from…
They have been very helpful from start,to finish, would recommend.
Fantastic to get through to an agent at…
Fantastic to get through to an agent at 18:30 on a Sunday evening, also to have Mohammed who accommodated my request to manually enter the meter readings as I was unable to submit photos.
So far so good Customer service looking good!
I had an issue with electricity not…
I had an issue with electricity not working and they sent an engineer out same day and sorted it.
Mohammed resolved my query quickly and…
Mohammed resolved my query quickly and has been quite helpful. Thank You Mohammed and the team who are always very helpful.
Friendly customer support
Friendly customer support from your agent Ram.
We received incredibly clear and prompt…
We received incredibly clear and prompt responses from Zaid Kasaji, with our problem being handled immediately. They have also said they will keep in touch to let us know when the updates required from our account have been completed, which is something we have struggled with when using previous suppliers
Mohammed was most helpful
Mohammed was most helpful. He understood what I needed, dealt with it promptly & professionally, and enabled me to get on with my day.
FUSE EV Charger Installation
The installation of Easee One EV charger by Fuse Energy was very efficient and seamless handling of the process by Granit and installed with minimum fuss by Saaim.
Just swopping and everything going…
Just swopping and everything going smoothly. Customer service fine so far.
Mohammed provided great speedy customer…
Mohammed provided great speedy customer service.
Yash was incredibly helpful and…
Yash was incredibly helpful and understanding, I have learning difficulties and he was so patient, I really appreciated it and would use them again
Pravina was very efficient and helpful.
Pravina was very efficient and helpful.
Also, thank you to Fuse for your great service.
They’ve been great at getting our new…
They’ve been great at getting our new smart metres fitted. Thanks to Abdul and the rest of the team for your help
Great service.
Great service.
Marc F replaced my faulty smart meters with no hassle.
Everything is now working as it should.
Thank-you.
Wonderful customer service!
Ashar was super helpful addressing our issue where we had no gas supply. We are very grateful!
Jack at Fuse Energy
Jack at Fuse Energy was excellent at sorting out my queries!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.