Damir Hadzibegic

Do not trust this agency! I paid €239,8 for Alhambra tickets. Because of a minor delay in entering the names (their 30-minute system window rule), they refused to issue the tickets. They kept 100% of my money and provided absolutely nothing in return. When I asked for a refund because there were no other available dates during my trip, they hid behind their "terms and conditions" and basically told me that my money is gone. This is clear unjust enrichment under the guise of internal rules. Providing zero service while keeping hundreds of euros is unacceptable. Avoid this company at all costs unless you want to lose your money!