Heinz Popovic

Kaufe sehr viel bei Amazon. Seit sie bei Lieferung teurerer Geräte einen Code verlangen habe ich nach einem lokalen Lieferanten mit Versand gesucht. Über Geizhals.at an Alza gekommen. Trotz Versandkosten leicht günstiger als Amazon. Lieferung und Update über die Lieferung war hervorragend. Lieferzeit extrem kurz und wahrscheinlich sogar schneller als Amazon. Musst mich halt wieder bei einem neuen Shop anmelden aber es hat super funktioniert.
Weiter so! Gute Arbeit, danke!

Title: A decade of loyalty met with zero respect and failing hardware

I have been a Ledger customer for over 10 years and have purchased numerous wallets over the years. Back in the day, they were one of the only options; fortunately, the market has evolved, and there are now much better alternatives.

My experience with their products has been a downward spiral. Many of their devices simply don't work well, and the Ledger Nano X is no exception. I recently unboxed a new Nano X only to find it has immediate battery issues. Despite being a long-term customer with a clear purchase history in their system, Ledger Support is abysmal. They refused an exchange, even when I offered to upgrade to a more expensive model. It’s literally cheaper to destroy the device than to waste more hours of my life trying to fix it or deal with their support.

Lest we forget: Ledger also allowed their marketing database to be leaked years ago. My data ended up on the dark net, which is a security nightmare for any crypto holder.

Ledger does not reward loyalty, their software is getting worse instead of better, and their hardware is no longer "premium." Save your money and your nerves—go with a competitor who actually values security and customer service.

Funktioniert gut, kleine Verbesserungen möglich:
* Kommunikation auch offline per Email, nicht nur per Chat.
* Rechnungen sollten IMMER auch per Email verschickt werden, nicht nur zum Download bereit stehen, so kann es passieren, dass man eine Rechnung unabsichtlich nicht rechtzeitig zahlt.