It doesn't get worse
If I could give dpd minus 10 stars I would. Never once have I encountered a delivery company that is this incompetent (and that's saying a lot because Hermes and DHL aren't much better, at least not here in Germany) and the amount of times I've lost packages or they arrive extremely late because they were somehow lost or rerouted along the way for no reason at all is baffling. How do they stay in business? You have to call a million times just to get a wishy-washy answer, and whether or not you'll ever actually see your package is a gamble.
Today I received an email that my package was ready to be picked up at the kiosk. I go there, he says the driver wasn't even there at all today. My package isn't there. So where is it? DPD customer service also doesn't know, says I should check back on Monday because they're all finished working by 2pm today.
I'm so tired of this "company"