This company provides a very poor…
This company provides a very poor ordering experience. I placed an order on June 6th, and until now there is no clear update regarding the shipment status. I do not know whether my order has even been shipped or not.
The tracking number provided is not useful and does not show any clear information or movement. Your delivery timelines are inaccurate, and the promises made regarding shipping dates have not been respected.
This level of service is very disappointing, and I believe the communication and transparency with customers are far below acceptable standards. I need a clear update about my order immediately, including the actual shipping status and expected delivery date.
DLY2606060022706
Reply from Atomishine
According to the information you provided, your package was shipped on June 14 and was successfully delivered and signed for on June 22.
Our customer service team has already sent you instructions on how to track your shipment. You can check the delivery status through your order page or by using the shipment tracking information provided.
If you have any questions or need further assistance, please feel free to contact us.
If you have any questions, please feel free to reply to this email. I will be happy to assist you.
Best regards,
ATOMISHINE Customer Service