Worst of the worst....
I would not recommend this company to ANYONE! The only way they would receive five stars is if you were rating them on their incompetence and stupidity! They are located in Arizona, so they obviously are not familiar with the location of towing and roadside services in other states. Their average wait time to provide assistance is anywhere from 2 to 10 hours. On one occasions, I was within 1 minute of a garage/towing facility; literally sitting along a highway looking at a tow truck in the garage parking lot, yet Agero called a provider from 3 hours away. After 5 hours and 4 phone calls, the tow truck arrived. I have had Nationwide insurance for MANY YEARS, and they are well aware of the issues with Agero, yet they choose to contract with this company. My association with Nationwide will be ending on Monday. 😡