Jared Paulo

United States

Reviews

Review of Cruise America


Rated 2 out of 5 stars

Grey water leaked out every time you…

Grey water leaked out every time you used it. Had 2 license plates on it from different states (California and Florida), shower didn't work, rv was loud and embarrassing, smelly and just gross. Do not recommend.

July 19, 2026
Unprompted review

Reply from Cruise America

Hi Jared,
Thank you for taking the time to share your feedback. We sincerely apologize that your rental experience did not meet your expectations. We understand how frustrating it would be to encounter issues with the grey water system, shower, vehicle condition, and other concerns during your trip.

Providing a clean, well-maintained RV is something we strive for, and we're sorry to hear that your experience fell short. Your comments regarding the condition of the vehicle, the water leak, and the other concerns have been shared with the appropriate management team for review and follow-up.

If you have not already contacted our Customer Relations team, we encourage you to email us at CR@CruiseAmerica.com so we may review your rental experience in greater detail and determine whether there is anything further we can do to assist.

Thank you for bringing these concerns to our attention.