they take foreverrrrrrrr 9 days on…
they take foreverrrrrrrr 9 days on avrage and then they say we will give u 50 euro less cuse of a scratch then u accept then they send the money on the 10th day then the money comes on the 11th or so like who the heck got all this time i could have sold it on avatel.de or ebay.de
and it would have taken 4 days at max
okay they say the conditon was this or that but the time ppl the time it cant take all that
Reply from ZOXS
Hey Tarek,
I’m sorry that we couldn’t convince You this time.
At the moment we are receiving a very high number of parcels, which can lead to slight delays in our inspection process. However, we always show the expected processing time transparently during the selling process based on Your individual sales basket. I’m sorry if this was overlooked.
You described Your first camera as “like new.” In our system this condition means: “Excellent condition with no visible signs of use – like fresh out of the box.” During inspection, our technician unfortunately found several signs of use. The correct condition was therefore “excellent” (“Visually almost like new, hardly used. Only minimal scratches visible under close inspection in the light.”). Because of this, the price had to be adjusted.
For Your second order, however, our inspection fully matched Your assessment, so we were able to purchase the item directly without any changes.
I hope this helps explain the situation.
Kind regards,
Jeremy