United States
Review of Auto Approve
Victor Vega was in charge of my loan process. He was efficient and patient and genuinely loved his job. He was always available and stayed in contact. This was the smoothest loan transfer process I could ever hope for.
Review of Steel Blue USA
I had a pair of work boots that fell apart on me after a few months of wear. Assuming they were defected, I reached out for a replacement before the holidays. Destinie was my service representative and she was the most caring, considerate, and professional rep I have ever had. The company was mostly shut down due to the holidays, but she recognized the urgency to get me a new pair (I am a welder and my job will not allow me to work without proper and safe PPE). Destinie kept me informed through the holidays, she being the one to reach out to me with updates, and contacted additional management to expedite my replacement approval and shipment. She provided me with tracking information and an eta. And to top it off, I received a free pair of socks and extra laces. This was phenomenal service and I wish more people like Destinie were in customer service.