Judith John-Morris

This was my first long haul trip in 30 years, requiring a number of flights across 2 countries. I found the whole experience stress free with Glen Blackburn, who was so helpful, patient and always ready with expert advice. As a result our trip was brilliant and I would highly recommend both Glen and Dial a Flight for their personal approach and 1st class service.

Similar experience to everyone - we are in an ongoing dispute , charged the deposit and an additional sum ( total nearly £2000) from a few scratches on roof which we adamantly deny. Took video of the whole car but couldn't reach the roof and it was very dark. After many emails with different people in customer service ( first names and no job title), we are now being threatened with demands for payment by the debt collection company . Has anyone not paid this and what happened? Have contacted consumer protection in Switzerland and the UK international consumer advice, waiting for reply. Of course they are exempt from any EU protection (ECRCS). This company must be stopped.

Mel was very helpful and attentive, when looking for walking shoes. He was very knowledgeable about the different features and nothing was too much trouble.