Wow, that's what I call customer service!
My new Current had a rattle somewhere in the frame. I worked with Hoyee in customer service, and he promptly sent me new shock bolts and bushings, which helped, but didn't solve the problem. Now, get ready for the shocker: Aventon sent me a brand new bike as an exchange! I haven't ridden it on trails yet, but it certainly does not seem to have the same problem (I could produce the rattle on the old bike just by lifting and releasing the top tube quickly and repeatedly). The new one appears solid, and the whole exchange process was hassle free. That's what I call great customer service.
August 14, 2026