Shekh Md. Morshed Akther

I have changed my mobile subscription (Handset+Call+DataBundle) to hollandsnieuwe on 16-April-2020 via belsimpel. From the very beginning the voice mail does not work. I have contacted with their customer service several times, follow all possible combination of advice, put the Sim in different phone even they provide me a new sim card but no luck.

For me I just want to cancel the subscription completely as I am facing huge problem (as I can't listen to my voicemail) and they can't resolve it for almost 4 months.

This is the last mail I get from them today (14-Aug-2020): "The report is currently still being processed. I have asked the responsible department if more is known. You will receive a message from us as soon as possible."

Come on hollandsnieuwe, it's almost 4 months, if you can not provide me a solution just let me cancel the subscription! I never had such terrible experience on my 16 years of mobile usage!

Support team is NOT professional at all. They don't keep their promises.

I have registered "Big Data Hadoop Architect" at Simplilearn on 17-August-2017. The course payment USD 1,299.00 was transferred to their account on 22-August-2017.

During my registration i get promise from Simplilearn that I will receive Amazon Gift Voucher USD 300 and I have full text conversation but still did not receive anything.

I have mailed several times to the support team/had conversation with live chat, even created a ticket on 1-November-2017 and every day this week, they are just wasting my time but don't give any proper response.

They promised me yesterday within 24 hrs i will receive their answer, its over 24 hrs now, still no response.

Hi Alisha,

Thanks for your mail. Yes, I have received the voucher on 14-Nov-2017.

Best Regards,
Shekh Akther