Mrs P Hughes

I bought leg tanning cream but unfortunately I realised that is wasn’t suitable for my skin and I did not open it. I emailed the company, Miracle de Paris, and a lovely person, named Charlotte, was so helpful and thoughtful. She told me to keep the product to give to a friend but that they would give me a full refund. I really appreciated that and would highly recommend Charlotte and the company.

I paid £32 for a red and white rose bouquet. On the fifth day they were completely dead. I emailed them straightaway and eventually they replied to say that complaints have to be made within two days so they won’t replace it or issue a refund. I was so annoyed as roses should last at least a week. However upon complaining several times they kindly sent my granddaughter a much nicer bouquet.

Amanda, from Allerton Road, Liverpool branch was so friendly, helpful and incredibly hard working. She answered all my questions in a very comprehensive way and nothing was too much trouble.

Outstanding after sales service.
I ordered two polo shirts, for my husband, from LovetheSales.com, but the next day I realised they were going to be delivered three days after we had left for a holiday and in all probability the parcel would possibly be seen from the road for five days until we had returned. I emailed customer services, explained the problem I was facing, and within an hour I received a lovely, helpful and encouraging reply from Christian. He was so kind and understanding in his tone and said he would do his best to help me.
Within hours he again wrote an amazingly thoughtful email back to me, saying that he had managed to obtain a delivery upgrade, free of charge, from the seller. Now instead of arriving three days after we went on holiday, it was delivered the day before. I could not get over how lovely and helpful Christian was. He went out of his way to absolutely make my day. I have bought clothes from this company before and the products are all genuine and of high quality, and having people like Christian as a first point of call will make sure that I will continue buying from them. Christian is a real credit to his company.

I ordered two white men’s formal shirts which were unsuitable.
However, after several emails to the company they have agreed to give me a refund of 90%.

I ordered LEATHER men’s sandals. Cheap looking, light as a feather, PLASTIC rubbish arrived four weeks later. I also ordered two men’s shirts at the same time. No sign of them and NO REPLIES from this scam Chinese company. How are they allowed to get away with cheating people over and over again? Is there no monitoring of these illegally operating companies? I am reporting this to my credit card company.

Somehow, I don’t understand why, I seem to have ordered two lots of products. I only meant to order the pack of three knives but a single knife is also showing on the order too.

I recently had original diamond drop earrings made for me at David M Robinson in Liverpool. From start to finish, Alex, the manager, could not have been more helpful and thoughtful. The results were amazing - my stunning earrings and little diamond stud earrings for my daughter. He definitely went above and beyond to get the earrings just right. I was really happy with the whole experience.

I took part in a lengthy questionnaire regarding my level of intelligence and at the end I was happy to pay the £1 fee. However when I looked at reviews on Trust Pilot I can see that I have unknowingly signed up to an expensive monthly subscription. Nowhere was this made clear on the site and it appears to be a total scam. I cannot contact this company and Visa have told me that this company does operate like this and I need to cancel the subscription. However, this seems impossible-such a dishonest company that simply appears to steal money from unsuspecting people.

The company advertises itself as a British based company. This is false as it is based in China. I naively ordered a fabulous looking coat. As soon as I had ordered it I checked on the reviews, only to see multiple warnings that this is a scam Chinese company. I immediately tried to cancel the order but they wouldn’t let me. Several weeks later the order arrived. It was just unbelievable rubbish. The material was so thin, you could see through it and was nothing like the picture. Since then they have not replied to my emailed. So please beware.

Craig is simply THE BEST dentist around and all the staff are so lovely too. The old saying- You get what you pay for - is absolutely true.

I had to undergo a complex tooth extraction today and I was extremely anxious. Craig was so lovely and took the time to explain the procedure step by step. He was so patient and kind and the extraction was nothing like the terror I was expecting. I also never expected to be able to laugh whilst getting a tooth out! A special shout out for Lydia too, who was also lovely, although she does need educating on Bruce Springsteen! 😂

The woman who delivered the parcel went out of her way to deliver it to me as it had been slightly wrongly addressed. She was lovely and friendly too.

Terry was very pleasant and helpful. He gave good advice especially on the couch we eventually bought, together with some dining room furniture.

I’m quite a nervous patient but Craig was incredible today. He was completely honest with me but reassuring as well. Every time I have had treatment at the practice he and his lovely nurse, Beth, have been wonderful. Everything went so much better than I had thought it would, and it was painless too.

This high end dental practice delivers what they say - dental excellence! I have seen Craig several times concerning problems I have. He is fantastic, not just as a dentist but he is a great person too. He is so kind and encouraging and always explains things properly to me. Although the costs are quite high, I really do feel that you get what you pay for. I would highly recommend Craig and Dental Excellence.

Very straightforward and I easily managed to reserve a seat on the ‘Quiet Coach’

Do not buy from this scam Chinese factory. Their website states that it is part of Ralph Loren but it is obviously not. The order took nearly four weeks to arrive and was absolute junk. They have ignored many emails from me and just today I received an email offering 20% or a complicated address in China to send it back to. I have put a claim in to Barclaycard.

Please take note of this review. This company is actually a SWEAT SHOP in China. It has nothing to do with London UK. The pictures look fabulous but the clothes are shoddy, cheap rubbish. It is impossible to return orders. I personally paid £22 with the PO to return a dress to the address in China that they gave me. Six weeks later it was returned to me, having being refused delivery by the company. I subsequently managed to obtain a refund of the dress costs but not the postage from Visa. Please do not buy from them- it is a total scam.

It is true what they say- ‘You get what you pay for.’ I have seen Craig twice in one week and he truly is both a fantastic dentist and a lovely person. He goes out of his way to make sure that you understand what’s going on and he is so thoughtful as well. He is now officially my super hero and his nurse, Beth, is my little angel. All the staff are lovely there too. A special mention too, to Dominic, who braved minus 5 degrees to call at my house with something I needed, last Friday, on his way home from work.