Craig Pratt

Thank you for your feedback! We’re glad you like the FLOW DOWN® Forged Carbon Drive Mode Buttons for the Hyundai i30N and that shipping to the UK was quick and smooth. Great to hear you’re also happy with our customer service – we’re looking forward to your next order.
Best regards, Lena from FLOW DOWN®

Dear Craig,

Thank you for your review.

I am sorry to hear of the issues experienced.

At eSpares we are a spare parts distributor and rely on the information provided by the manufacturer/supplier to confirm suitability. I am sorry this was not accurate on this occasion and it has been passed to our suppliers to investigate.

We want you to be totally happy with your eSpares purchase, which includes a hassle free returns procedure should you need to send an item back to us.

If a part is incompatible, damaged or faulty, simply return it to us within 14 days of delivery in the condition you received it and we'll arrange a refund or replacement.

Please accept our apologies for the inconvenience caused.

Kind regards,
Hamza

Hi Craig,

Thank you for sharing your feedback with us. We are pleased to hear that you found our product to be of good quality and offered at a good price. We strive to provide our customers with excellent value for their purchases.

Regarding the delivery time, we apologize for any inconvenience caused by the slight delay in your order's arrival. We understand that prompt delivery is important, and we are continuously working to improve our shipping processes to minimize any potential delays.

Thank you for choosing TVC Mall as your trusted supplier. We look forward to serving you again in the future!

Best regards,
Melody

Many thanks for your order Craig

Thank you for your recent order and for taking the time to leave a review.

We are very pleased you are happy with your purchase and hope to serve you again soon.