Review of Blacks


Rated 1 out of 5 stars

Paid for next day delivery - still waiting 15 days later

Paid for next day delivery, 7 minutes notice of the hour slot from DPD, so didn't make it back, no way of re-arranging delivery, so rang Black's, who were helpful and arranged a delivery for the following day, DPD claimed they tried to deliver, they lied, I was sat waiting for the delivery. SO, 15 days after my order was placed, I've not seen the item, I've not had a refund, most of the issues are obviosly with DPD, maybe Black's should consider engaging a reliable carrier. Hopefully something will happen one way or another, would have been nice to have been able to give a review of the item.

August 24, 2026

Reply from Blacks

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at blacks.co.uk/customer-care/contact-us

Thanks again for your time,
Blacks Customer Care Team