Terrible
The server was way too hard to maintain, server needed constant updates, resets and bug fixes that the service couldn’t help with, tried many different ways to debug or fix or update but nothing helped. Tried cancelling over a month ago and still kept sending me invoices.
Reply from UltaHost
Dear Jordan,
We are sorry to hear that you had such a frustrating experience. We understand your concerns regarding the server maintenance, updates, and the difficulties you encountered while trying to resolve the issues.
We have checked your account and can confirm that you currently have no active services with us. Regarding the invoices you mentioned, they are old invoices that should not concern you unless you want to use our services again.
We hope that this brings clality to you, and we are sorry for the misunderstanding.
Best regards,
Dimitar
UltaHost Support Team