The communication was terrible. I ordered and paid for products, but after two weeks, the items hadn't shipped, so I contacted customer service. I found out that all but one item were out of stock, and this wasn't communicated either before or after the order. Now, a month later, all items except one are still pending shipment; I still have not received the singular product that was in stock. Although I was offered a discount to compensate for the delay, it doesn't help if I never get the products I ordered.