Stay as far away from this property management company as possible. As renters, they blamed us for screws falling out of drawers and charged us for fixing it when screws falling out are listed as wear and tear. Under the Arizona Residential Landlord and Tenant Act, landlords are responsible for maintaining the property and cannot charge for "ordinary wear and tear". This means deterioration expected from everyday living. On top of that, they have failed to fix A/C issues in Arizona, with average temperature in the house being 85-90 Degrees or more, and we are going on 14 days now. They gave us a promise to reimburse us for two portable a/c units, which can cool two rooms, but still leaves the rest of the house hot. They basically have to be moved from bedrooms to offices everyday as we work from home. This was supposed to be a temporary fix, and its been 10 days since with no resolution. There is no way to contact them via phone and everything has to go through email. Just stay away, it's not worth the hassle.