Review of Buygames.PS


Rated 1 out of 5 stars

No refunds and the worst Customer Service EVER

Avoid this company at all costs. Their after-sales service is completely non-existent. I requested a refund, and they flat out refused to cooperate, showing zero flexibility or respect for the consumer.

This is, without a doubt, the worst customer service I have ever experienced in my life. The support team is unhelpful, dismissive, and clearly has no interest in resolving issues or retaining customers once they have your money.

Buying from them is a massive risk. If anything goes wrong with your purchase, you will be left completely stranded and out of pocket. Save yourself the headache and take your business elsewhere.

June 11, 2026
Unprompted review

Reply from Buygames.PS

Hello,
We're sorry you were left with this impression. We always do our best to help, but refunds can't be issued once a product has been used, as outlined in our policy. That said, we never leave our customers without support. If you reach out to our Live Chat team, we'll be happy to review your case again and see if there's anything else we can do to help. We appreciate your feedback and are sorry your experience didn't reflect the service we strive to provide.

Kind regards,
BuyGames Team