Hi Nicola,

Thank you for your review.

We have over 5,000 pieces in our collection, all carefully restored to a condition that meets or exceeds their original quality. I’m truly sorry to hear that you’re not satisfied with your purchase.

However, I can’t find any order under your name. Could you please email us at info@haileysjewelryhouse.com with your order number and the name used for the purchase? We usually respond within just a few minutes and will be happy to look into this for you.

Best regards,
Robin