Review of Rentumo.be


Rated 1 out of 5 stars

Underhand, trick you out of money

Signed up for a short 4 day stint and paid. After this, they automatically change your registration to 30 days, and take 40 EUR automatically from your account. They do not stop until you notice, and cancel. even then, cancelling is made very difficult, many steps to follow, and even when it seems like you have finalised it, there is an additional page and button to click AGAIN to finalise it. I realised that they had automatically taken 40 EUR from me, and I tried to cancel. It didnt go through. I cancelled the automatic payment from the side of the bank. They then started to send me aggresive emails telling me to pay, no I hadn't, because I didn't want the service! They increased to 2 months not paid, I tried to cancel again, and this time asked the online service person to check that it had gone through, which it had. I have now received 2 letters from "intrum" demanding that I pay for a service that i didn not want. Rentumo have purposefully made their model like this so that people pay for 30 day registration without knowing. Rentumo then make it very difficult to cancel, with an over complicated process online. This is sneaky and underhand, and I wonder how much money they have tricked out of people!!

May 1, 2026
Unprompted review

Reply from Rentumo.be

Hi Alison! We are sorry to hear that there has been confusion regarding Rentumo and the subscription process.

Rentumo is a platform that helps people find rental properties in Belgium more easily. We collect available rental listings from more than 450 websites in one place, so users do not have to search across many different platforms manually. Premium members can access landlord contact details, receive instant alerts for new matches and get faster access to relevant listings.

When signing up for Rentumo Premium, the first 4 days are offered at a discounted trial price of €4. If the membership is not cancelled during this trial period, it is automatically renewed as a monthly subscription at €39.99 per month. This information is shown during the payment process and in the subscription terms.

That said, we take your concerns seriously. Please reach out to our team at info@rentumo.be directly so we can look into your account, check the cancellation history and review the payment situation with you. 🙏

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