Hallo,

Thank you for your feedback.

We’re sorry to hear about your disappointment. Please note that our website clearly states an estimated delivery time of 5–7 business days. As I was able to verify, you requested the cancellation yourself on the fourth business day after placing the order, which was still within the announced delivery timeframe.

We will continue to work actively to improve our delivery times.

Have a nice day.

Kind regards
Manuel
Your bett1.de service team