Review of Naturally Pam


Rated 1 out of 5 stars

Very disappointed in my experience with…

Very disappointed in my experience with Naturally Pam.
I placed my order taking into account their disclaimed delivery time on their website. Once the order was placed there was no notification of any delay or problems with inventory. However, 5 days after the order was placed ( that is already late by 3 days), I received an email saying that they had problems with their inventory and that they were going to send me an update 2 days later.
Two days later and of course the email I received was saying that they still had no estimate date of when they could ship my order.
Funny enough, I noticed that Pamela Reif had a meet & greet Berlin just a couple of days before the last update, which she posted a lot about, including videos of herself distributing free bars (the same product I ordered) to the line of people that was there to see her. I am not saying that one thing has anything to do with the other, but you should always prioritise your paying customers and, when you have delays on your inventory, you should inform people about it before they make their purchase.
I checked their website on the same day when I received the last update on my order, and the products I ordered were still available on the website, without any warnings of delays.
I can for sure say that I will not be purchasing from them again! POOR customer care and attention!

July 12, 2023
Unprompted review