360 Cycles Reviews 

191
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, patient, and knowledgeable when guiding them through bike purchases and selecting the right safety gear and accessories. Reviewers consistently appreciate the prompt and efficient repair services, noting that the mechanics handle bike maintenance quickly, professionally, and with great attention to detail. Some reviewers were not happy with customer service and certain repair experiences. A few consumers experienced heavily delayed repairs, unreturned phone calls regarding missing parts, and frustrating issues with faulty work that required extra time to resolve completely.

What people talk about most

Staff

People report positive experiences with staff, describing them as consistently friendly, welcoming, and... See more

Product

Users describe positive interactions with product purchases and accessories, noting that items like adapters,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting friendly interactions,... See more

Quality

Consumers find quality to be positive, highlighting that bicycles arrive in flawless and perfect condition.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought a bike for our 6 year old, a seamless buying experience. The guys in 360 guided us on best bike based on his age & ability & something that would grow with him. He had his first run on it to... See more

Rated 5 out of 5 stars

I bought two Schwalbe Marathon Plus Puncture Resistant tyres to replace the Schwalbe Citizen tyres that came with the bike. I'd had to deal with 2 punctures in a year with the Citizens and hope that t... See more

Rated 5 out of 5 stars

Work well done with friendly, efficient service, over many years. Unsure about most recent date. My one quibble is that I was advised that the bike would have to be left at the shop, booking in adv... See more

Rated 5 out of 5 stars

Bent spoke on front wheel, resulting in wobble in wheel. Took bike in immediately and was ready later same day. Very reasonable charge. As usual staff super helpful and professional.


Company details

  1. Bicycle Store
  2. also in
  3. Bicycle Rental Service
  4. Bicycle Repair Shop
  5. Bike Accessories Store

Written by the company

Located on Clontarf's scenic coastline bike route, 360 Cycles is a customer service-driven Dublin bicycle shop. With extended opening hours and a team of precision mechanics, we pride ourselves on offering high-quality bikes and accessories. Shop online for a wide range of bikes, including road, mountain, electric models and essential accessories.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

191 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(191)

104 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent bike shop

Excellent bike shop. Great contribution to the local neighbourhood. Very helpful and efficient staff. My thanks this morning to Uvis Guļevskis for sorting out a problem that's been 'cranking' along for a while. Now the bike is working great. Well done.

November 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Bought my Tern NBD S5i from 360 Cycles…

Bought my Tern NBD S5i from 360 Cycles in May. Helpful staff and generally fine experience. When I got an annoying squeaky drive belt in September, I brought it in and they reminded me that I have a year’s free service — they serviced and fixed it up overnight and fitted my new front carrier. Happy days.

October 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I dropped my bike on for a service without one booked and the staff were really accommodating and honest that it would be done when there was a bike mechanic available. It was ready much earlier than I expected also, maybe 5days. Good communication that the bike was ready for collection. It's the only bike shop I would use.

September 23, 2026
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Rated 5 out of 5 stars

excellent service

Good communication, product delivered on time with minimal packaging. Will definitely use them again.

September 2, 2026
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Rated 5 out of 5 stars

New to road biking…

I’m new to road biking and went in to get a bike serviced and to purchase a few necessities for safety and comfort. The experience in every interaction was friendly and helpful, and they were all patient with the questions I had even when the shop was busy. The cost for the service seemed reasonable and they didn’t try to oversell me on gear as a beginner - shoes, helmet, lights, computer, etc. I’m hoping I enjoy the cycling experience and if so, I’ll be happy to return and be a repeat customer.

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service at 360 cycles

Excellent service at 360 cycles! The staff are always friendly, helpful and professional. The service is quick, and they take the time to explain clearly what needs to be done, always giving you different options so you can make the best decision.

I really appreciate how honest they are. I never felt like they were trying to take advantage of me or sell me something I didn’t need. You can tell they genuinely care about their customers.

Highly recommended!

September 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Overall great experience

Overall Tom and the rest of the staff were great, knowledgeable and quick get things done helpful, can’t complain for the job done, communication is on point, got few tips that cane in handy, happy to find a good spot to get my bike fixed or serviced

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and Knowledgeable Crew

There were very good lines of communication and I felt looked after. The staff are clearly very knowledgeable and responded pretty much immediately to every question and request I had.
They helped me in every way they could, and even managed to get the bike in a colour which I wanted but thought was not available. I have absolutely no complaints and would recommend 360 Cycles very highly.

August 28, 2026
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Rated 5 out of 5 stars

Great shop

Great shop, great staff, great and knowledgeable mechanic, amazing turnaround time. Would certainly go there again, would recommend.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from the team

Excellent service from the team.

Max and Nilsen helped me online, over the phone and in person. I described what I needed and they took the time to match several bikes to my needs.

The lads didn’t try to up-sell me on more expensive models but gave me exactly what I’d asked for.

The bike is excellent but the service these guys provide really stands out. Would recommend for anyone getting into cycling / triathlons who’s not quite sure what they need.

July 26, 2026
Unprompted review

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