Zephyr Reviews 

131
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I purchased an Advent Calendar of (by their description) you build each gift one brick at a time. The truth is that these brick "kits" are nothing more than chunks of soft plastic made to look on the... See more

Company replied

Rated 4 out of 5 stars

They helped me redeem some points that I got from buying something else (their registration/login system is broken). The wallet itself is very nice and holds what I need, and can’t really notice it wh... See more

Rated 5 out of 5 stars

What an excellent experience. Max was such a pleasure to work with on my custom wallet designs. I ordered two custom pilot wallets (one for myself and one for my son). Max was super responsive and hel... See more

Rated 5 out of 5 stars

Everything about ordering was made super easy…I made a special order request for a plane not listed on their website and they were super fast to respond and tell me they could do it! It came out looki... See more

Company details

  1. Leather Goods Store

Written by the company

Fine quality handcrafted goods for the professional pilot and frequent traveller.


Contact info

4.1

Great

TrustScore 4 out of 5

131 reviews

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4.1

All reviews

(131)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I purchased an Advent Calendar of (by…

I purchased an Advent Calendar of (by their description) you build each gift one brick at a time. The truth is that these brick "kits" are nothing more than chunks of soft plastic made to look on the package and online as if they were made of lego-like bricks. Total misrepresentation. Very disappointed. They are untrustworthy. This is the "Mini Christmas Brick Ornament Advent Calendar 2026" on the landing page of their website.

October 25, 2026
Unprompted review
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Reply from Zephyr

What advent calendar ? This is a fake review

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Rated 4 out of 5 stars

Good customer service.

They helped me redeem some points that I got from buying something else (their registration/login system is broken). The wallet itself is very nice and holds what I need, and can’t really notice it when sitting. They didn’t refund as much money as the points I had available, but I’m assuming it’s because the wallet was also on sale.

August 8, 2026
Rated 5 out of 5 stars

Absolutely perfect!

Everything about ordering was made super easy…I made a special order request for a plane not listed on their website and they were super fast to respond and tell me they could do it! It came out looking better than I had expected! Absolutely love it! This is the 2nd time I’ve ordered from them. If we end up with a 3rd pilot in the family I’ll happily buy another!

August 12, 2026
Rated 5 out of 5 stars

What an excellent experience

What an excellent experience. Max was such a pleasure to work with on my custom wallet designs. I ordered two custom pilot wallets (one for myself and one for my son). Max was super responsive and helped me pick the right material. Once we locked in the material and logo, the wallets arrived super fast in the mail!!! The quality and build was exactly what I was looking for. I’m extremely happy with my purchase. Highly Recommend!!!

August 1, 2026
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Rated 2 out of 5 stars

The engraving is awful

The engraving is awful, so blurry!

June 11, 2026
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Reply from Zephyr

Hi We are happy to help you with your issue and re engrave it. Sorry to hear your difficulties. We have sent a follow up email

Rated 5 out of 5 stars

High quality leather wallet

I placed an order for a Artigiano wallet a little while back. I love this wallet! It's made of high quality leather and perfect for a pilot. It easily stores my documents and I highly recommend it to everyone. Keep up the great work!

April 5, 2026
Unprompted review
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Rated 3 out of 5 stars

I ordered a wallet with engraving

I ordered a wallet with engraving, was charged for a wallet with engraving, got a plain wallet. I called their support number, but it doesn’t work, it just takes you to a voicemail box that you can’t leave a message for.

Update: The wallet WAS engraved afterall, it just was done so very faintly (and the leather I chose has some texture so you have to have it in the right light to see). The wallet is fine, I wouldn’t pay for engraving if I knew what I was getting. Quick response from the company after I posted this was appreciated, though I still wish they had a proper greeting and voicemail box on their “support” phone number. I wouldn’t have left a bad review if I had an inkling that it was a legit company interested in helping resolve my issue.

April 26, 2026
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Reply from Zephyr

Spoke to Dan and Wallet came engraved. Hope you enjoy your bison leather wallet :)

Rated 5 out of 5 stars

Great experience

I reached out by email to ask about a product and I received a response within minutes. Great customer service and super helpful. High quality product meets my needs and expectations. Overall a really easy and quick experience ordering from them.

April 8, 2026
Rated 1 out of 5 stars

This website is a scam website

This website is a scam website. Don’t put any of your details or sensitive information in this website as no it’s acting that they are. Argos didn’t have any kind of program with this kind of. Rewards program is this kind of valuable gifts it’s not logical to collect iPhone 17 for the price of a
£8 and then all happen that you find yourself by paying this £8 for subscription of shit application oh shit game they are not honest. Argos had to protect its brand.

March 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Aviator Pro II - Tuscan Leather

I bought the Aviator Pro II with Tuscan leather. The product quality is true uncontested. It looks highly professional and holds all my pilot docs that I need.

I would fully recommend to buy for yourself or for the pilot in your life.

January 24, 2026
Rated 5 out of 5 stars

Great wallet

Great wallet! My husband was very pleased with his gift. I enjoyed working with the team to have the design I wanted.

January 21, 2026
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Rated 4 out of 5 stars

Good Product.

Overall a good experience. Exploring the website to choose various options was more challenging than I expected but a phone call was quickly answered by someone who spoke and understood English and answered my questions and even assisted me in applying a discount I missed. The shipping was a bit longer than I expected and while the quality of the ProII was good, honestly I would recommend stepping up to a higher quality leather.

December 1, 2025

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