Fantini Pelletteria Reviews 

132
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and beautiful craftsmanship of the products, often noting they exceed expectations. Many people are delighted with the products' high-end appearance and how accurately they are presented online. Reviewers also consistently highlight the remarkably fast and smooth delivery service. However, some customers also noted specific issues with product durability or size, such as items wearing out quickly or being smaller than anticipated. A few other people also felt that there were occasional hiccups with shipping, including lost packages or customs-related document translation requirements.

What people talk about most

Product

Consumers express high satisfaction with the product, often describing items like bags, wallets, and belts as... See more

Quality

People report positive experiences with quality, consistently praising the high-end appearance and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received a Cuoieria, Brown. This is really amazing. The quality is really something incredible, even better than on the pictures. After a small customs problem (i'm in Malta, it's often), I rec... See more

Rated 5 out of 5 stars

Incredible customer service. I bought a vespucci bag that unfortunately wore out on the shoulder straps within 1 week of use. I contacted the customer service team from their website and their res... See more

Rated 5 out of 5 stars

I am very happy that I chose Fantini Pelletteria when looking to purchase a duffel weekender. There were a few little hiccups in the shipping to the U.S. but excellent customer service and communicati... See more

Rated 5 out of 5 stars

Customer service was top-notch. I purchased the blue leather backpack, Fiorentino, as a Christmas gift for my partner. Unfortunately, the first package was porch-pirated... We provided proof that we... See more


Company details

  1. #2 of 12 best companies in Leather Goods Store
  2. #3 of 13 best companies in Bag Shop
  3. #3 of 13 best companies in Bags and Luggage Store
  4. #2 of 11 best companies in Handicraft
  5. #2 of 12 best companies in Leather Goods Manufacturer
  6. #2 of 11 best companies in Leather Goods Wholesaler

Written by the company

Family-run artisan leather shop since 1981. Production and sale of backpacks, bags, briefcases, travel bags, doctor's bags and leather accessories entirely made in Italy. Express shipments.


Contact info

4.8

Excellent

TrustScore 5 out of 5

132 reviews

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1-star

Asks customers to review

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4.8

All reviews

(132)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Products and Service

I purchase a leather duffle bag and toiletry kit from Fantini Pelletteria. Not only were their products made from the highest quality leather and zipper materials, but their high-end appearance were exceptional. Their shipping timeline was also outstanding with their products arriving much sooner than expected. I will highly recommend them and would purchase from them in the future.

July 6, 2026
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Rated 5 out of 5 stars

Beautiful purses and good prices

We dropped by this store on our recent trip to Rome, and immediately fell in love with their gorgeous designs. The woman who worked there was lovely, and extremely helpful and knowledgeable. We purchased two purses and could not be happier. Will definitely return when we are back in Rome.

April 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Very beautiful and ellegant

Very beautiful, ellegant and exquisite crossbody leather bag! The shipping was fast and smooth. I am more than happy for my purchase and would recommend this brand 100%!

March 23, 2026
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Rated 5 out of 5 stars

Great Product, Great Customer Service

I am very happy that I chose Fantini Pelletteria when looking to purchase a duffel weekender. There were a few little hiccups in the shipping to the U.S. but excellent customer service and communication in getting it resolved. The duffel is beautifully made.

February 12, 2026
Rated 5 out of 5 stars

Recently purchased luggage and a…

Recently purchased luggage and a briefcase. Delivery to the US took less than 1 week. Quality of leather and construction is excellent and designs are sleek and modern. Very happy with my purchase.

February 9, 2026
Rated 3 out of 5 stars

leather had deffects. good customer service.

I have bought the Leather briefcase Zurigo.
The leather had a hole in it.
The customer service was good, but i had to pay 50 for a tracked return.

February 15, 2026
Unprompted review
Fantini Pelletteria logo

Reply from Fantini Pelletteria

Good morning, as stated on our Terms and Conditions page, the return shipping costs are the responsibility of the customer. If there is an error on our part or a defect in the product, the return shipping costs will instead be covered by us.

For any information, please contact us at info@fantinipelletteria.com


Thank you

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Rated 5 out of 5 stars

Top-Notch Customer Service, Beautiful Backpack

Customer service was top-notch. I purchased the blue leather backpack, Fiorentino, as a Christmas gift for my partner. Unfortunately, the first package was porch-pirated... We provided proof that we filed a police report and two FedEx claims, and Mariagrazia was so helpful throughout the whole process. The merchant shipped a second package, and I redirected the destination to a secure local FedEx pickup location. The backpack is now safely in our hands, it's beautiful and so well-made!

December 15, 2025
Rated 5 out of 5 stars

Superior craftsmanship and service.

Superior craftsmanship and service.

There were a few issues with US customs (due to new requirements and regulations), and the good people at Fantini Pelletteria responded immediately.

The Doctor's bag is absolutely beautiful, is of exceptional quality, and is made to last. I would not hesitate ordering from them again, and recommend them highly. I'm a very satisfied customer!

December 30, 2025

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